KB3163813 CU12 Known Issue – Incorrect Posting amounts – Shipment Packing slip posting


We are pleased to announce the re-release of KB3163813 with title “CU12 Known Issue - Incorrect Posting amounts - Shipment Packing slip posting”.

KB3163813 was originally shipped in September 2016, with title "SO processing performance issue". It was released as a separate hotfix and also included in Microsoft Dynamics AX2012 R3 CU12. The original hotfix can, in the scenarios mentioned below, cause incorrect amounts to be posted in the general ledger, when processing a Sales order packing slip posting. These incorrect postings will cause reconciliation discrepancies between the inventory subledger and general ledger.

Below are the known scenarios where the issue is likely to occur.

Known scenarios

  1. WMSII scenario:

 

  • The released product is associated with an item model group where Post physical inventory to ledger = True or Post to Deferred Revenue Account on sales delivery = True, and
  • Sales order line lot ID is split based on output orders and grouped in the same shipment, and
  • Sales packing slip is posted from Inventory management>Common>Shipments.

 

  1. Warehouse Management (WHS) scenario:
  • The released product is a warehouse (WHS) management enabled item, and
  • The released product is associated with an item model group where Post physical inventory to ledger = True or Post to Deferred Revenue Account on sales delivery = True, and
  • Sales order line lot ID is split based on loads, and
  • Sales packing slip is posted from any of the forms under path Warehouse management>Common>Shipments>.

 

If the original KB has been deployed and one of the two scenarios has occurred, the voucher associated with the sales order packing slip posting is likely to result in overstated monetary amounts. As a result, the general ledger most likely will not reconcile against the inventory subledger. The inventory subledger will however have the correct physical monetary amount.

 

Exceptions

Below are the 2 exceptions where the voucher associated with the sales order packing slip posting will have correct monetary amounts, when the original KB has been deployed and one of the two scenarios has occurred.

 

  1. If the original KB3163813 has been deployed and the sales line has either a project association or the legal entity is Russia (RU), then the voucher associated with the sales order packing slip posting will have the correct monetary amounts.
  2. If the original KB3163813 has been deployed and sales order packing slip is posted from the sales order form or from the Sales and marketing>Periodic>Sales update>Packing Slip, then the voucher associated with the sales order packing slip posting will also have correct monetary amounts.

 

Re-released KB

This issue has been fixed and KB3163813 has been re-released with the updated title "CU12 Known Issue - Incorrect Posting amounts - Shipment Packing slip posting". Customers who deployed the original KB3163813 "SO processing performance issue" are advised to deploy the re-released KB (KB3163813 “CU12 Known Issue - Incorrect Posting amounts - Shipment Packing slip posting”).

 

This re-released KB is available for Microsoft Dynamics AX 2012 R3.

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