System Center 2012 Management Pack for Microsoft Dynamics AX 2012 R3 Retail

Thanks to Aamir Allaqaband & team.

General Availability of the Dynamics Retail Management Pack for use with Microsoft Dynamics AX 2012 R3. The management pack is available for download from Microsoft Download Center as well as directly from within the SCOM catalog.

This management pack allows IT administrators to gain a deep real-time insight into their distributed retail deployments, both during initial deployment as well as during ongoing operations.

Using the Dynamics Retail Management Pack with System Center Operations Manager retail IT administrators are now able to:

  • Auto-discover Retail components

  • Monitor service and application pool state

  • Monitor inter-component connectivity

  • Remotely change tracing levels with zero down-time

  • Bulk collect event logs

  • Monitor SSL certificate expiry

  • Alert for key failure states

  • Comprehensive in-context diagnostic documentation and MP guide

  • And more..

With this first release, we’re providing monitoring for the following retail components

  • Retail Point of Sale w/offline

  • Retail Online Channel

  • Retail Server

  • Async Server

  • Async Client

  • Real-time Service

  • CDX Replication Jobs

The Retail management pack has also been tested for side-by-side compatibility with the Dynamics foundations management pack, and the two teams have worked closely in a collaborative fashion to build off of each other’s work and provide tips and guidance through the development and release process. The Retail team also closely collaborated with the System Center Operations Manager team for feedback during the release process and incorporated several changes based on the feedback, such as the discovery interval of Retail Server.

At this point the management pack is available in en-us and as localizations are undertaken over the coming months, the localized versions of the management pack will be made available in respective regions.


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