What’s new in Microsoft Dynamics AX 2012 for Retail

  • Article

An abstract of the new retail functionality:

Multi-Channel Management | Store Operations | Merchandising:

Multi-Channel Management

· Cross-channel scenarios such as “buy online/pick up in store” enhance customer convenience.

· Retail channel integration with online marketplaces and stores creates new opportunities for sales, customer interaction and feedback.

· Sites enable product/service quotations, recruiting, ad promotion and more in the cloud.

· Integrate assortment and category management with online channels.

Centralized Store Management

· Centralized POS terminal management includes visual and functional profiles, user interface layouts, and employee permissions.

· Enhanced store connect performance, extensibility

· Manage staff at the store, regional, and global levels leveraging powerful Dynamics AX HR capabilities

Flexible POS

· Create orders and quotations without leaving the customer’s side using POS-based order support capabilities.

· New POS store database offering central point of consolidation for store data offering in greater extensibility.

· Powerful new capabilities for end of day like blind close, and floating till.

Powerful Merchandising

· New store-specific pricing and New discounting flexibility including exclusive, best price, and compounded

· New option to specify a discount - coupon

· Take advantage of powerful assortment management including creation, scheduling, tracking, leveraging n-level deep item hierarchies and category management.

And in general:

  • Leverage of AX 2012 sales cube for merchandising, retail channel and store analytics
  • Inventory enhancements – including flexible, filtered add products form and mass update sheet
  • Role-based security leveraging AX 2012 security model
  • Sales Tax on Shipping

We expect the new version to be available February 1st, 2012.

Looking forward to it!