Microsoft Dynamics Sure Step 2010 Content Pack 2 released

CP2 is hier te vinden: Sure Step on CustomerSource of Sure Step on PartnerSource

En algemeen op Sure Step on Microsoft

This content update touches on four primary areas of content:

1. Microsoft Dynamics CRM 2011

2. Retail Industry Content for Microsoft Dynamics AX

3. RoleTailoring for Microsoft Dynamics NAV

4. Project Management Library

Content creation would not be possible without employing the expertise of our top Microsoft Dynamics Partners and Microsoft Consulting Services.

Acknowledgement of content contributions goes to the following teams:

Microsoft Dynamics CRM 2011

- An implementation companion to the recent CRM 2011 and CRM Online releases, new CRM 2011 content reflects a combined effort of the following teams:

o Partner Customer Effective out of Greenville, SC

o Customer Care Accelerator SL5 (WW Services) team

o Microsoft Consulting Services (MCS)

o Value Prism Consulting (Business Value Planning Services)

Retail Industry for Microsoft Dynamics AX

- Content supporting implementations of Retail for AX solution completed by the collaborative effort of:

o Partner Columbus IT, using resources from the US and the Netherlands

o Partner To-Increase, with resources from the Netherlands and Denmark

o MCS, Microsoft ISV Support and AX/Retail product teams

RoleTailoring for Microsoft Dynamics NAV

- With some content applicable across all Microsoft Dynamics offerings, the majority of this content was created as a way to encourage partners to adopt the RoleTailored Client (RTC) for Microsoft Dynamics NAV, completing implementations that will provide this functionality to the end customer. Thanks to :

o Partner Liberty Grove out of Chicago, IL

o Content submission and review from Microsoft Dynamics NAV product team

Project Management Library improvements

- Based upon advice from the Project Management Institute (PMI) to bring our solution to closer alignment with Project Management Body of Knowledge (PMBOK) standards, a partner was engaged to synchronize the suggested changes with the most common framework principles followed in an ERP implementation. Thanks to:

o Partner Synergy Business Solutions, out of Portland, OR

o Project Management Institute out of Philadelphia, PA

o Microsoft Consulting Services (MCS)


Language Pack Compatibility: Due to improvements in our current tool set, we were able to move all language packs to be compatible with this release by merging the formerly translated content with the newest additions of English content. (We continue to offer and support a mixed English/‘other’ language package in 9 languages.)

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