Q: When I run the MSEXTMZCFG.exe tool (KB 930879) on an Exchange 2000 server, I am seeing a lot of 0x80004005 error messages. How do I fix this?
A: This error can occur if the mailbox of the user does not contain any time zone information. To workaround this problem, either modify the output.txt file (which contains the legacyExchangeDNs of the users) to add the time zone information in a Tab delimited file. Another workaround is to send a meeting request created through OWA to all the users who do not contain the time zone information. If this does not get the time zone info, then the users will have to login to OWA once and log off to get the time zone information.
- You can get 0x80004005 if you’ve copied the wrong TZMOVE.exe into the directory. Make sure it’s 304kb, and not the downloaded self-extracting setup (8MB).
- You can also get 0x80004005 if you’re using an account that has absolutely no permissions to the mailboxes and hasn’t been delegated any Exchange perms.
- You can also get 0x80004005 if the INI file is pointing to the TZMOVE.EXE but the TZMOVER.DLL file is not present.