Support for Microsoft Lync 2010 and Communicator 2007

If you need the latest support information on Lync 2010, bookmark this page: Support for Microsoft Lync 2010 and Communicator 2007. Here you will find latest resources and support solutions for Microsoft Lync 2010, Microsoft Server Lync 2010, Communicator 2007 R2, Communicator 2007, Communicator 2005, Office Communications Server 2007 R2, Office Communications Server 2007, Live…

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Microsoft Lync Server 2010 Resource Kit: Troubleshooting Specific Workloads

The Troubleshooting Specific Workloads chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides examples of how to troubleshoot workloads in Microsoft Lync Server 2010 communications software. This chapter is being developed. It focuses on the Enterprise Voice workload, describes troubleshooting scenarios, and covers many of the tools that are used to perform…

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Microsoft Lync Server 2010 Resource Kit: Troubleshooting Basics

Troubleshooting can be one of the most challenging tasks that an administrator, systems engineer, or other information technology professional can undertake. The key to troubleshooting is an in-depth understanding of how something is supposed to work. This chapter discusses the basics of troubleshooting Microsoft Lync  Server 2010 by defining how to use the tools that…

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Resolved—Known Issue with Response Group Service CDR Queries

Microsoft Office Communications Server 2007 R2 introduced the new Response Group Service and as a result added a few new queries to the Call Detail Record (CDR) reporting tool that is included with the Microsoft Office Communications Server 2007 R2 Resource Kit Tools. This article addresses a known issue with the Response Group Service CDR…

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