Support for Microsoft Lync 2010 and Communicator 2007

If you need the latest support information on Lync 2010, bookmark this page: Support for Microsoft Lync 2010 and Communicator 2007. Here you will find latest resources and support solutions for Microsoft Lync 2010, Microsoft Server Lync 2010, Communicator 2007 R2, Communicator 2007, Communicator 2005, Office Communications Server 2007 R2, Office Communications Server 2007, Live…

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Microsoft Lync Server 2010 Resource Kit: External User Access

Microsoft Lync Server 2010 communications software allows users to connect to each other remotely. This chapter describes the most common remote access scenarios, and then provides detailed call flow diagrams, traces, and related ms-diagnostics codes. Overviews of the basic scenarios are provided, giving context for how users make various connections. You can download this and…

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Update: Microsoft Lync Server 2010 Resource Kit: Enterprise Voice

We are pleased to announce a major update to this previously released Resource Kit chapter. We have added eight pages of new information on Call Admission Control (CAC).     You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center. Author: Andreas Strebel with Roy Kuntz, Mahendra Sekaran, and…

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How to use the Office Communications Server 2007 R2 Resource Kit Script LCSEnableConfigureUsers

The Microsoft Office Communications Server 2007 R2 version of the LCSREnableConfigureUsers windows scripting file provides Office Communications Server 2007 R2 administrators with an unrestricted way to enable and configure Active Directory Domain Services user accounts for use with Office Communications Server 2007 R2. Author:  Mike Adkins Publication date: August 2, 2011 Product version: Office Communications…

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Office Communications Server 2007 R2 Tool: LCS Verify Clean

The Microsoft Office Communications Server 2007 R2 LCS Verify Clean tool (LcsVerifyClean.vbs) is a command-line tool that can be used to troubleshoot issues during the uninstallation or installation of an Office Communications Server 2007 R2 deployment. LcsVerifyClean is an efficient and straightforward tool that provides step-by-step guidance through the sometimes stubborn uninstallation of Office Communications…

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Move the Lync Server 2010 Archiving Service Database (LcsLog) to a new Instance of SQL Server

The Microsoft Lync Server 2010 communications software, Archiving Server adds the Lync Server 2010 Archiving service to your deployment. This service and its associated database, LcsLog, store and provision compliance—data for instant messaging that you don’t want to lose. One way to help ensure reliable instant messaging archiving is to host the LcsLog database on…

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Microsoft Lync Server 2010 Resource Kit: Instant Messaging

The Instant Messaging chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides details about how SIP is used for instant messaging (IM) in a Lync Server 2010 deployment. This chapter is being developed. It describes collaboration scenarios that use IM and details the internal processes that support these scenarios. You can download…

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Microsoft Lync Server 2010 Resource Kit: Enhanced Presence

The Enhanced Presence chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides information about the enhanced presence service, which relays presence information between two communication entities in Microsoft Lync Server 2010 communications software. This chapter is being developed. It describes the enhanced presence data model and enhanced presence operations, including publication and…

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Microsoft Lync Server 2010 Resource Kit: Troubleshooting Specific Workloads

The Troubleshooting Specific Workloads chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides examples of how to troubleshoot workloads in Microsoft Lync Server 2010 communications software. This chapter is being developed. It focuses on the Enterprise Voice workload, describes troubleshooting scenarios, and covers many of the tools that are used to perform…

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Moving the Lync Server 2010 Monitoring Databases to a New SQL Server Instance

The Microsoft Lync Server 2010, Monitoring Server adds the Lync Server QoE Monitoring Service and the Lync Server Call Detail Recording service to your deployment. These services and the associated databases, QoEMetrics and LcsCdr, provide critical data about performance and compliance—data you don’t want to lose. One way to help ensure reliable monitoring is to…

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