Microsoft Lync Server 2010 Resource Kit Tool: Call Parkometer
Call Parkometer is a command-line application that provides easy access to the Call Park Server orbit database. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center .
Author: Vassili Kaplan
Publication date: December 2010
Product versions: Call Parkometer 1.0, Microsoft Lync Server 2010
Introduction
Call Parkometer is a command-line application that provides easy access to the Call Park orbit database. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center .
Description
Call Parkometer is a tool to track currently parked calls. It also collects statistics about orbits and Call Park Server (CPS) usage. This command-line tool provides both read-access and write-access to the CPS orbit Microsoft SQL Server database software from a local or remotely connected computer.
All options are mutually exclusive. Command-line syntax is as follows:
Output
Depending on the input parameters that are specified at a command prompt, Call Parkometer displays the following output:
- All orbit ranges that are configured for this pool
- Currently parked calls
- Number of free (available) orbits
- Recently parked calls
- Reserved orbits for testing uniform and random orbit values
Purpose
The purpose of the CPS tool is to provide command-line access to the CPS database. The administrator can view the CPS usage and determine the number of orbits assigned to a pool.
Requirements
There are no requirements if this tool is run on the same computer that is running CPS.
If this tool is run on a remote computer, the SQL Server database used by Lync Server 2010 must be configured to allow remote access. For more information, see Configuring the Windows Firewall to Allow SQL Server Access. Call Parkometer must be configured with a SQL Server database connection string to connect to the pool's SQL Server database. This SQL Server database connection string is defined in the configuration file, parkometer.exe.config. It must be placed in the same directory where parkometer.exe is located. The following XML file is an example of a parkometer.exe.config. The parameters that must be configured are user name (for example, domainname\Administrator), password (for example, mypassword), and host name (for example, myserver).
Examples
Deployed orbit ranges: the -o parameter lists all orbit ranges that are configured for this pool as shown in Figure 1.
Figure 1. -o parameter lists all orbit ranges
Currently parked calls: the -n parameter lists all currently used orbits on this pool as shown in Figure 2.
Figure 2. -n parameter lists all currently used orbits
Number of free orbits: the -f parameter lists the number of currently free orbits in the pool as shown in Figure 3.
Figure 3. -f parameter lists the number of currently free orbits
Recently parked calls: the -r <n> parameter lists the <n> last parked calls as shown in Figure 4.
Figure 4. -r <n> parameter lists the <n> last parked calls
Test orbit reservation: the -t <n> parameter tests reserving an orbit in the database as shown in Figure 5.
Figure 5. -t <n> parameter test reserving an orbit
Summary
The Call Parkometer is a command-line tool that provides detailed information about the Call Park Server.
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Keywords: Call Park Server, CPS, orbit, call retrieve, park