Support Tip: DPM recovery point or consistency check for a protected VMware VM fails with FileFaultFault error

~ Maanas Saran | Program Manager | Microsoft When DPM attempts to make a recovery point or run a consistency check for a protected VMware virtual machine (VM), the job can fail with a FileFaultFault error like the one shown below. DPM encounterd error from VMware while trying to get ChangeTracking information. Server – Vmware_Server_name. … Read more

Implementing Microsoft DPM host level protection of VMware VMs

Note: This post is also available as a downloadable PDF here. System Center 2012 R2 Data Protection Manager (DPM 2012 R2) with Update Rollup 11 (UR11) or later adds support for protecting host level backup of virtual machines running on VMware 5.5 and 6.0 servers. This is accomplished by using VMware APIs over the network… Read more

Troubleshooting Azure VM Backup failures: “Snapshot VM sub task timed out” error

Here’s a quick tip for you in case you’re using Microsoft Azure Backup for infrastructure as a service (IaaS) and a scheduled VM backup fails with the following error message in the job error details in the Azure Portal: Could not communicate with the VM agent for snapshot status – Snapshot VM sub task timed… Read more

Backing up SharePoint with Data Protection Manager and troubleshooting related issues

~ Chris Butcher | Senior Support Escalation Engineer Hi folks, Chris Butcher here again with part 2 in our series on protecting SharePoint with System Center 2012 Data Protection Manager. In part 1 we went through the process of enabling protection and examined issues you might encounter when configuring SharePoint Protection in Data Protection Manager…. Read more

How to configure SharePoint protection in Data Protection Manager and troubleshoot related issues

~ Chris Butcher | Senior Support Escalation Engineer Hi folks, Chris Butcher here again with another DPM blog series for you. We get quite a few calls regarding SharePoint protection in System Center 2012 Data Protection Manager (DPM 2012) so I decided it was time to take a more in-depth look at this and go… Read more

Troubleshooting Exchange Protection and Recovery Issues in Data Protection Manager

Just a quick note to let you know that we have a new Guided Walkthrough troubleshooter available that helps identify and resolve some of the more common issues related to Exchange Protection and Recovery issues in System Center 2012 Data Protection Manager (DPM 2012 and DPM 2012 R2). You can find the troubleshooter here: 3041370… Read more

How to troubleshoot End User Recovery problems in System Center 2012 Data Protection Manager

A Guided Walkthrough is now available that helps identify and troubleshoot issues relating to End User Recovery (EUR) in System Center 2012 Data Protection Manager (DPM 2012 or DPM 2012 R2). If you are experiencing issues related to End User Recovery then the troubleshooter below is a good place to start. KB3017550 – Troubleshooting End… Read more

Guided Walkthrough for Troubleshooting Data Protection Manager console issues

A Guided Walkthrough (troubleshooter) is available in the article listed below that helps identify and resolve performance and crash related issues with the System Center 2012 Data Protection Manager admin console (DPM 2012 or DPM 2012 R2). For all the details please see the following: KB3008149 – Guided Walkthrough for Troubleshooting Data Protection Manager console… Read more

Optimizations in protecting SQL databases with high churn by DPM

This article discusses two specific problems that you may encounter while protecting high churn databases using DPM. Both of these concern the amount of disk space used by the DPM log files in certain scenarios and how to you can mitigate the issues that can arise as a result. Issue 1: Incremental backup job triggered… Read more