Support Tip: DPM recovery point or consistency check for a protected VMware VM fails with FileFaultFault error

~ Maanas Saran | Program Manager | Microsoft When DPM attempts to make a recovery point or run a consistency check for a protected VMware virtual machine (VM), the job can fail with a FileFaultFault error like the one shown below. DPM encounterd error from VMware while trying to get ChangeTracking information. Server – Vmware_Server_name. … Read more

Troubleshooting Azure VM Backup failures: “Snapshot VM sub task timed out” error

Here’s a quick tip for you in case you’re using Microsoft Azure Backup for infrastructure as a service (IaaS) and a scheduled VM backup fails with the following error message in the job error details in the Azure Portal: Could not communicate with the VM agent for snapshot status – Snapshot VM sub task timed… Read more

A few tips and best practices for Microsoft Azure Backup

~ Rupanter Chhabra | Support Engineer | Microsoft Hi everyone, Rupanter Chhabra here again. In my last post I talked about Azure Backup portal and explained all of the options that we have there, and today I want to talk about some of the issues you may see in setting up Microsoft Azure Backup (MAB)… Read more

Backup of Enterprise data made easier with System Center Data Protection Manager

System Center Data Protection Manager (DPM) 2012 R2 UR9 went live on 26th Jan, 2016. In the previous release, we focused on stability – in this release, we have added a slew of features to optimize on-prem and cloud backups for large Enterprise deployments. The feedback so far from customers has been very positive. Today,… Read more

Azure Backup Support Tip: Job failed with error (Operation failed. (0x1D4C2))

~ Andy Nadarewistsch | Senior Support Escalation Engineer Hi everyone, Andy Nadarewistsch here from the Microsoft DPM and Azure backup team with quick support tip for you. When attempting an Azure backup, you may experience a problem where the backup job fails immediately with the following symptoms: 1. In Microsoft Azure Backup, you have a… Read more

Support Tip: Microsoft Azure Backup job fails with irrecoverable error (0x086C8)

~ Sekar Raju Hi everyone, Sekar Raju here from the Microsoft DPM and Azure backup team with quick support tip for you. When attempting an Azure backup, you may experience a problem where the backup job fails with the following symptoms: 1. In Microsoft Azure Backup, you have a backup job that fails with the… Read more

Support Tip: Expanding a server in the Microsoft DPM console causes the UI to crash

~ Chris Butcher | Senior Support Escalation Engineer When expanding a server using the (+) symbol to create, add or remove protection in System Center 2012 Data Protection Manager, the DPM console UI may crash. Typically when this occurs you will notice that it only happens for specific servers. The stack shows entries similar to… Read more

Support Tip: Establishing SQL Server Instance Auto Protection on a Secondary DPM Server

~ Dwayne Jackson | Senior Support Escalation Engineer Hi Everyone, Dwayne Jackson here again with a quick tip for you in case you ever run into an issue where SQL Server instance auto-protection for Data Protection Manager is not enabled during DPM Secondary Protection. Please ensure your symptoms align with the items noted below.   Scenario… Read more

Data sources appear to be inaccurate or missing after Update Rollup 5 for System Center 2012 R2 DPM

Hello, Dwayne Jackson and Andy Nadarewistsch here. We wanted to take a minute today to detail a quick point to consider after applying Data Protection Manager (DPM 2012 R2) Update Rollup 5 (UR5) and later. Issue When creating a protection group after applying DPM 2012 R2 Update Rollup 5, not all data sources may display… Read more

Key takeaways: DPM Protection of Microsoft Workloads to Azure

All Microsoft workloads that can be protected by Data Protection Manager (DPM) on disk or tape can also be protected to Azure Backup. At a high level, table below describes granularity at which DPM can protect various Microsoft workloads to Azure. It also describes granularity at which DPM can perform recovery from Azure. Microsoft Workload… Read more