KB: Microsoft Azure Backup offline seeding is stuck at "Waiting for Azure import job to complete"

KB7334333232

Just a quick FYI on a new KB article that was published. When you try to use the Microsoft Azure Backup (MAB) offline seeding feature, the import job may fail to continue after it sends the drive to Azure for importing. Additionally, the MAB interface displays the following message:

Waiting for Azure Import Job to complete. Please check on Azure management portal for more information on job status.

Additionally, you may see entries that resemble the following in C:\Program Files\Microsoft Azure Recovery Services Agent\Temp\CBEngineCurr.errlog:

… 44B4 3968 10/21 21:02:21.611 69 AzureServiceManagementHelper.cs(320) 0517B3DB-347D-45A8-9DAB-FD7D1EA7D134 FATAL GetImportJobStatus:: Import job with name 'ImportJobName' is not found 44B4 3968 10/21 21:02:21.611 71 backupasync.cpp(1589) [000000001B73B830] 0517B3DB-347D-45A8-9DAB-FD7D1EA7D134 NORMAL PollAzureImportJob :: Import Job: 'ImportJobName' is in pending state: '1' 44B4 3968 10/21 21:02:21.611 71 backupasync.cpp(1607) [000000001B73B830] 0517B3DB-347D-45A8-9DAB-FD7D1EA7D134 WARNING PollAzureImportJob failed with error code: 1b7afbe0 44B4 3968 10/21 21:02:21.611 71 backupasync.cpp(1184) [000000001B73B830] 0517B3DB-347D-45A8-9DAB-FD7D1EA7D134 WARNING Failed: Hr: = [0x80780054] Offline Backup Progress: Failed" …..

For complete details regarding the cause of this error as well as a resolution, please see the following:

KB3119587Microsoft Azure Backup offline seeding is stuck at "Waiting for Azure import job to complete" (https://support.microsoft.com/en-us/kb/3119587)

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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