HOTFIX: Console crashes running inquiry after installing DPM 2012 R2 UR5 or later

Hotfix160_thumb2After installing Update Rollup 5 (or a later update rollup package) for System Center 2012 R2 Data Protection Manager (DPM 2012 R2), when an inquiry is run on the local DPM server or on another attached DPM server for secondary protection, the console may crash. After restarting the server, the DPM UI freezes at one of the following windows and DPM cmdlets are unresponsive.

Splash screen

Data Source Health


For additional details as well as a download link for a hotfix that resolves this problem, please see the following:

KB3040326Console crashes when you run an inquiry on a DPM server after you install Update Rollup 5 for System Center 2012 R2 Data Protection Manager (

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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