Hello, Shane Brasher here. I’d like to go over some very basic troubleshooting steps used to narrow down some common causes on initial replication and just plain replication failures for System State and Bare Metal backups. Troubleshooting a System State or BMR backup failures can be frustrating as there are a lot of underlying components… Read more
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Here’s another new KB article we published today. This one describes and issue where a dynamic disk goes offline after a reboot: ===== Symptoms Consider the following scenario: You have a Windows Server 2003 Service Pack 2 computer running System Center Data Protection Manager (DPM). The storage pool for DPM is presented through the… Read more
Just a quick heads up on one more new KB article we published today: ===== Symptoms Configuring SMTP Server information in System Center Data Protection Manager 2010 and System Center Data Protection Manager 2012 (DPM) fails with the following error: ID: 2013 Details: Logon failure: unknown user name or bad password Cause This can occur… Read more
UPDATE – 11/7/2013: A new version of this KB article has been published, adding a new resolution that shows how to add the appropriate firewall rules so that you don’t have to disable the firewall completely, as well as how these rules can be scripted for automatic deployment. You can check out the latest version… Read more