Issue with Lync Conversation Window Extension

I had a customer question the other day that I hadn't seen before.  The issue was that people were noticing that every time when they initiated an IM conversation to a specific user, they would get the following in the IM window: Context not supported: this conversation includes context which requires a Microsoft Lync plug-in….


Importance of Setting the Correct SQL Server Collation

This was a really interesting issue that I ran into at a customer recently.  The goal was to install the Monitoring Server role so that they could report on adoption and usage of Lync 2010.  They already had an existing Lync Server 2010 environment up and running, so we were just adding the Monitoring Server…


How to Automate the Join Meeting Audio Dialog Box

I’ve had a number of requests from customers wanting to automate the Join Meeting Audio dialog box that pops up when you join a Lync Online Meeting.  By default when you join an Online Meeting you are presented with the following dialog box: This allows the user to decide where they want to take the…


Issue when Setting Up Lync 2010 Music on Hold

Ran into an interesting issue with setting up MoH with a customer.  We ran the following command to enable MoH:  Set-CsClientPolicy -Identity Global -EnableClientMusicOnHold $True We didn’t specify the MoH audio file because we were just going to use the default file for testing.  After signing out and back into the client to get the…


Issue with Outlook Not Exiting when Lync 2010 is Installed on Windows Vista

Update 4/10/11 – Lync 2010 CU2 has been released which fixes this issue.  You can download the latest updates here: This issue came up from a customer recently while they were migrating from OCS to Lync Server 2010.  The Lync 2010 client was pushed out to all of their workstations, but the Vista users…


Microsoft Lync Naming Convention

With the release of the Microsoft Lync and the change in name, here’s how the new naming convention compairs with the existing product names. Product New Name Old Name Family Microsoft Lync Microsoft Office Communications Server Microsoft Lync Server 2010 Microsoft Office Communications Server 2007 R2 Client Microsoft Lync 2010 Microsoft Office Communicator 2007 R2 MS Online…


Microsoft Lync Server 2010 RC Now Available

Microsoft Lync Server 2010 provides complete presence, instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface that is consistent across PC, browser, and mobile device. You can Architect your deployment for high availability using data center resiliency and survivable branch appliances. Administrators benefit from a single, consistent management infrastructure, new capabilities to…