What FQDN to use when Setting Up OWA/Lync Integration?

I was setting up OWA/Lync integration in my lab and ran into an interesting issue.  After completing all the necessary steps, I logged into OWA as a test user and got the following error message: “Instant Messaging isn’t available right now. The Contact List will appear when the service becomes available.” This error typically means…

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How to Automate the Join Meeting Audio Dialog Box

I’ve had a number of requests from customers wanting to automate the Join Meeting Audio dialog box that pops up when you join a Lync Online Meeting.  By default when you join an Online Meeting you are presented with the following dialog box: This allows the user to decide where they want to take the…

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How to Configure DHCP Scope Options for Lync Server 2010 Using Infoblox DHCP Appliance

Update 7/10/13 – Added some additional recommendations when configuring the scope options. Configuring the DHCP scope options for Windows DHCP servers is a simple task.  Configuring them for a non-Windows DHCP server is a whole other story.  I’ve run into a couple customers running Infoblox DHCP appliances and getting all of the correct settings for…

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Issue when Running New/Set-CsHealthMonitoringConfiguration

 I was trying to setup synthetic transactions in my lab today and I ran across an issue when configuring the sAMAccountName in the PowerShell cmdlet.  I created two users, CsHealthMonitoring1 & CsHealthMonitoring2.  Running the following cmdlet:  New-CsHealthMonitoringConfiguration -Identity ls14pool.lab.deitterick.com -FirstTestSamAccountName LAB\CsHealthMonitoring1 -FirstTestUserSipUri “sip:CsHealthMonitoring1@deitterick.com” -SecondTestSamAccountName LAB\CsHealthMonitoring2 -SecondTestUserSipUri “sip:CsHealthMonitoring2@deitterick.com” Produced the following error message: New-CsHealthMonitoringConfiguration : Cannot…

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How to Get a List of Client Versions and the Users Logged into Them

Another question that comes up from customers, especially when we're talking about migrations and updating clients, is how do I figure out which users are running the old version of the client?  You can run the following queries* to pull back the user's SIP URI and the client version that they're signed into: For Lync…

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How to Change the File Store Location for a Lync Server 2010 Pool

Moving the File Store location to a different server or share is possible, just like it was in OCS 2007 R2.  The nice thing about Lync Server 2010 is that since all the configuration information is stored in the Central Management Store (CMS), you don’t have to worry about making changes in WMI. In the…

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Issue when Setting Up Lync 2010 Music on Hold

Ran into an interesting issue with setting up MoH with a customer.  We ran the following command to enable MoH:  Set-CsClientPolicy -Identity Global -EnableClientMusicOnHold $True We didn’t specify the MoH audio file because we were just going to use the default file for testing.  After signing out and back into the client to get the…

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How to Get the Last Time a User Registered with a Front End

Update 10/31/13 – Added an additional SQL query if you have the Monitoring Server available. A question that comes up from customers from time to time is how do I get a list of what users are actually using OCS/Lync?  While there’s no built in report to easily tell you what users are actually signing…

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Issue with Outlook Not Exiting when Lync 2010 is Installed on Windows Vista

Update 4/10/11 – Lync 2010 CU2 has been released which fixes this issue.  You can download the latest updates here: http://technet.microsoft.com/en-us/lync/gg131945. This issue came up from a customer recently while they were migrating from OCS to Lync Server 2010.  The Lync 2010 client was pushed out to all of their workstations, but the Vista users…

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Issue when Viewing Monitoring Server Reports

I’ve run into this a couple times at customers when deploying the Monitoring Server reports, especially when Reporting Services is installed on a node in a SQL cluster.  The reports publish fine, but when you click on the link under View Monitoring Server reports in the Lync Server Control Panel, you get the following error:…

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