Tech Support for Life?

I read Rob Pegoraro’s WP article linked from TechDirt and thought it was interesting to point out that Microsoft has several support offerings as part of the new licensing program called Software Assurance (or SA).  SA is a fairly new program designed to give a whole bunch of value to a customer on an ongoing basis, such…

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Cryptophone

I ran across a pretty neat new application for the Pocket PC Phone Edition, which I carry and really like.  Cryptophone, a German company, has unveiled a “secure voice” application that runs on PPC Phones.  From reading their brochure, it looks like it’s a special app that places a data call to another phone (or…

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Exchange Intelligent Message Filter announced

In yesterday evening’s keynote at Comdex, Bill Gates announced a new “Intelligent Message Filter” for Exchange Server.  You can read about it over at the hellomate blog.  The press release is also posted on the MS web site. I wanted to post about this because I am really excited about this capability.  It’s roughly the same…

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Configure Exchange 2003 to check recipients in SMTP protocol

For years, people have been asking me, “how can I make Exchange work just like sendmail, where it rejects invalid recipients during the SMTP protocol?”  Sendmail has historically not had a directory, and so checking if a recipient was valid was just a getpwnam() call, which is quick.  Of course, when Exchange accepts a user…

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Server name != Domain name

In a posting to the Windows in Higher Education Listserv, I was asked about a new behavior in Exchange 2003: Exchange System Manager prevents you from setting the domain name in a recipient policy to the same as the FQDN of any of your servers.  I was the driver behind that change so I take…

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Sierra Wireless threatens the norms of Cell Phones

BusinessWeek Online has a dispatch from the floor of ITU Telecom World (where High-Volume Exchange got a plug in Bill Gates’ keynote) which includes this, which I thought was interesting: But with a bit of help from Intel and Microsoft, Sierra Wireless is taking a big leap into handsets aimed at businesspeople. Its new Voq phone,…

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Exchange 2003 Tools & Updates

From reading newsgroups and public lists, many Exchange customers aren’t aware of our Tools & Updates web page.  With Exchange 2003, we actually removed many of the tools from the CD and moved them to the web.  The reason is so that customers would have one place to go for the latest version of a support tool.   We…

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Okay, Okay, some Exchange content

A new Exchange Hotfix is making the news right now.  It’s only for Exchange 5.5 servers, but you will want to evaluate whether or not you want to apply the hotfix before you start to have Outlook 2003 users (which launches Oct 21).  It does require a pretty complicated kind of rule to exist, so it should…

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The importance of good HR

John Porcaro has an interesting insight about the importance of good recruiting.  When I was looking for a new job last (6 years ago), I sent a number of unsolicited resumes, and contacted two friends in companies, at Intel and Microsoft.  I never got a response from any of the unsolicited resumes, but the friend…

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Yay Mark Cuban

Mark Cuban has used his dotcom wealth to buy Landmark Theatres.  I’ve had an HDTV for a couple of years and have had an off-the-air and DirecTV HD receiver for about a year.  I appreciate what Mark has done with HDNet, although the content is still pretty weak across the board.  I can’t wait until we…

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