SSRS 2016 Positive Time Zone Problem


SSRS 2016 has a problem when using with Operations Manager 2016. If your time-zone is in positive range (+1, +14) then “Reports View” of SSRS raise an error like “Could not load folder contents” and we cannot see Reports in this view.

Positive Time-Zone

Positive Time-Zones

Error Screen

When you enter “http://serverName/Reports” you get an error. -“Could not load folder contents”-. But http://serverName/ReportServer working correctly. So you can still open reports from Operations Manager consoles Reporting Pane.

Workaround:

If you change time zone of SQL Server that hosts Reporting Service to “UTC” or “Negative (-1, -12), Root folder of Reports page became viewable.

Solution:

You can install latest Cumulative Update to SQL Server that hosts SSRS service. After install Cumulative Update 2 (KB3182270), you can open Operations Manager reports from “Reports View“. You should read Support article before update your SQL Server. Also you should check the latest Cumulative Update / Service Pack of SQL Server installations frequently.

How to obtain the latest SQL Server 2016 service pack KB3177534
How to obtain the latest SQL Server 2014 service pack KB2958069
How to obtain the latest SQL Server 2012 service pack KB2755533
How to obtain the latest SQL Server 2008 R2 service pack KB2527041
How to obtain the latest SQL Server 2008 service pack KB968382
Comments (0)

Skip to main content