How PIN expiration status is calculated in Microsoft Exchange Unified Messaging

Recently, one of my customers asked me how PIN expiration is determined in Unified Messaging.  He claimed that after adding his CEO to a non-expiring UM Mailbox Policy, the CEO was prompted to change his PIN after 45 days.  Having never experienced this behavior with any other customer since the release of Exchange 2007, I…

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(Part 3 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

  Configuring OCS 2007 R2 Communicator Web Access Now we will install the OCS 2007 R2 CWA role.  Although the Communicator Web Access setup program only allows you to create a single virtual server instance (internal or external), a CWA server can be configured to host both types of virtual servers on the same computer. …

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(Part 1 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

As a Senior Support Escalation Engineer with the Unified Communications team at Microsoft, I help a lot of customers install Microsoft Unified Communications products in either their production or lab environment.  I often find that for many smaller organizations, the task of deploying OCS 2007 R2 and/or Exchange Unified Messaging becomes that of the existing…

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(Part 2 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

  Configuring OCS 2007 R2 Edge Next we will install the OCS 2007 R2 Edge role, which provides connectivity to the internal OCS environment for remote clients.  For the purposes of this lab, we will deploy a single Edge server supporting all three roles – Access Edge, Web Conferencing Edge, and Audio/Video Edge.  While the…

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A deep dive into the Office Communicator 2007 R2 file transfer process

I had an opportunity recently to dig into the file transfer mechanism in Microsoft Office Communicator 2007 R2 (MOC).  As you may already know, although a server from the OCS Pool is used to route setup information for the file transfer session between the participating clients, the file transfer itself occurs peer-to-peer directly between the…

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How to locate and dial a mail-enabled contact using the Directory Search functionality in Unified Messaging

Contrary to statements published in various third party integration documents, it is possible to include mail-enabled contacts in the Directory Search functionality of a Dial Plan or an Auto Attendant in Unified Messaging.  Although the following configuration steps can provide this functionality, you should exercise caution when enabling outbound dialing from Unified Messaging. Calls to…

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How to enable ‘broadcast’ functionality for voice mail messages in Exchange 2007 Unified Messaging

In Exchange 2007 Unified Messaging, there are no options exposed within the Exchange Management Console that would allow an administrator to configure broadcast or announcement capabilities for voice mail messages.  For example, let’s say that you need to send a voice mail message to your entire staff announcing a mandatory meeting later today.  There really…

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‘Incompatible Security Setting’ error encountered when calling voice mail from Microsoft Office Communicator

After successfully integrating Office Communications Server 2007 with Exchange Unified Messaging, you may find that you are unable to call voice mail to check for new messages from your Office Communicator client.  Upon placing the call, you may receive an ‘Incompatible security setting’ error as shown below: In OCS 2007 R2, both Standard Edition servers…

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Error joining IM/LiveMeeting conferences in Office Communications Server 2007

You may find that all users within an OCS Pool are unable to join a three-way IM conference or join a Live Meeting conference in Office Communications Server 2007.  In examining the logs of the OCS 2007 Front End server, you may see the following related events: Event Type:    Error Event Source:    OCS MCU Infrastructure…

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A noisy (and annoying) red herring in Microsoft Exchange Unified Messaging…

After integrating Office Communications Server 2007 R2 with Microsoft Exchange Unified Messaging, you will likely begin seeing the following warning events in the application log of your Exchange UM server:   Log Name:      Application Source:        Microsoft Exchange Speech Engine Date:          3/18/2009 3:20:59 PM Event ID:      32768 Task Category: Telephony Application Host Level:         Warning Keywords:      Classic…

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