My life as a UC n00b...

Expected outdialing behavior for ‘Play on Phone’ scenarios in Microsoft Exchange Unified Messaging

The Microsoft Exchange Unified Messaging ‘Play on Phone’ feature provides access to voice mail...

Author: DaveH Date: 03/09/2010

How to get a free DID SIP Trunk for testing your Unified Communications lab environment

I recently stumbled on a free offering for a DID SIP Trunk (inbound calls only) from a company...

Author: DaveH Date: 03/03/2010

How to configure interoperability between Microsoft Exchange Server 2010 Unified Messaging and pbxnsip IP PBX version 3.0

Introduction This guide describes how to configure interoperability between Microsoft Exchange...

Author: DaveH Date: 03/02/2010

Need an extra phone line for testing call flows in your Unified Communications lab? Why not try magicJack!

One day while at work, my buddy Geoff Clark and I were discussing how expensive it can be to deploy...

Author: DaveH Date: 02/26/2010

Calls routed to Exchange 2010 Unified Messaging servers may be rejected due to URI parsing logic

During the development of Exchange 2010 Unified Messaging, several changes were made to the URI...

Author: DaveH Date: 02/12/2010

‘Sorry! Access Denied’ error received when accessing Voice Mail options in Outlook 2010

While using Microsoft Outlook 2010, you may encounter the following error when accessing the Voice...

Author: DaveH Date: 01/21/2010

How PIN expiration status is calculated in Microsoft Exchange Unified Messaging

Recently, one of my customers asked me how PIN expiration is determined in Unified Messaging. ...

Author: DaveH Date: 09/04/2009

(Part 3 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

  Configuring OCS 2007 R2 Communicator Web Access Now we will install the OCS 2007 R2 CWA...

Author: DaveH Date: 08/17/2009

(Part 1 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

As a Senior Support Escalation Engineer with the Unified Communications team at Microsoft, I help a...

Author: DaveH Date: 08/17/2009

(Part 2 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address

  Configuring OCS 2007 R2 Edge Next we will install the OCS 2007 R2 Edge role, which provides...

Author: DaveH Date: 08/17/2009

A deep dive into the Office Communicator 2007 R2 file transfer process

I had an opportunity recently to dig into the file transfer mechanism in Microsoft Office...

Author: DaveH Date: 05/17/2009

How to locate and dial a mail-enabled contact using the Directory Search functionality in Unified Messaging

Contrary to statements published in various third party integration documents, it is possible to...

Author: DaveH Date: 04/07/2009

How to enable ‘broadcast’ functionality for voice mail messages in Exchange 2007 Unified Messaging

In Exchange 2007 Unified Messaging, there are no options exposed within the Exchange Management...

Author: DaveH Date: 04/01/2009

‘Incompatible Security Setting’ error encountered when calling voice mail from Microsoft Office Communicator

After successfully integrating Office Communications Server 2007 with Exchange Unified Messaging,...

Author: DaveH Date: 03/30/2009

Error joining IM/LiveMeeting conferences in Office Communications Server 2007

You may find that all users within an OCS Pool are unable to join a three-way IM conference or join...

Author: DaveH Date: 03/30/2009

A noisy (and annoying) red herring in Microsoft Exchange Unified Messaging…

After integrating Office Communications Server 2007 R2 with Microsoft Exchange Unified Messaging,...

Author: DaveH Date: 03/22/2009

File transfer problems in OCS 2007 R2 Group Chat

After installing the Group Chat component from Office Communications Server 2007 R2, you may...

Author: DaveH Date: 03/21/2009

OCS 2007 R2 Group Chat on Windows Server 2008

Recently I worked with a customer who was trying to install OCS 2007 R2 Group Chat on a member...

Author: DaveH Date: 03/19/2009

Integrating AudioCodes MP-114/MP-118 Media Gateways with Microsoft Unified Communications Products

  As one of the Subject Matter Experts (SMEs) for the Microsoft Exchange Unified Messaging...

Author: DaveH Date: 02/01/2009

How to troubleshoot OCS Mediation server Quality of Service Event ID 25022

  This week I accepted a case escalation out of Microsoft EMEA which involved the Quality of...

Author: DaveH Date: 01/25/2009

Possible integration problem with Avaya SIP Enablement Services (SES) and Microsoft Exchange Unified Messaging

Over the past few months, I have encountered at least four instances of customers who are having...

Author: DaveH Date: 12/25/2008

Automatically restart failed Exchange services using PowerShell...

New blog... first post. Unfortunately I don't have anything ground breaking or earth shattering to...

Author: DaveH Date: 12/21/2008