IT Pro Top FAQs –October 08

Q) How do I downgrade?
A) As an end user you have the right to downgrade as set out in your Software Licence Terms.

Example: You’re buying a new computer system and it needs to run the same operating system as your existing 10 systems — Windows XP Professional. Pre-installed Windows Vista Business and Windows Vista Ultimate both include downgrade rights to Windows XP Professional.

You need to source your own media which should be a legally licensed version (bought as either boxed or pre-installed software, or through a Volume Licensing agreement). You don’t need to have one set of Windows XP Professional media for each PC you are downgrading because you have legitimate full operating system licences for Windows Vista Business/Ultimate, which gives you the right to downgrade. You can then run Windows XP Professional until you are ready to upgrade the system to Windows Vista Business/Ultimate—when you would already be licensed.

When you downgrade Windows Vista Business and Ultimate as set out in your Software Licence Terms and you use both Windows XP media and the associated product key that was previously activated you need to activate via the phone only, 0800 0188 354, Once confirmed that you have a valid Vista Business or Ultimate licence, the Customer Service Representative will help you activate your software.

Q) What are the licensing options for Microsoft Exchange Server 2007?
A) You can buy the Microsoft Exchange Standard (Client Access Licence CAL) which offers the basic functionality of Exchange, or you can buy the Exchange Standard CAL plus the Exchange Enterprise CAL if you want advanced functionality. We will continue to offer two server editions: Exchange Server Enterprise Edition and Exchange Server Standard Edition. Either CAL can be run against either server edition.

For more information, click here.

Q) Do I get a licence for Microsoft Outlook 2007 when I license Microsoft Exchange Server 2007?
A) No. Unlike prior versions, Exchange Server 2007 Standard and Enterprise don’t include the right to install Outlook on devices which you have bought Client Access Licences (CALs) for, however the Exchange Standard CAL provides OWA

For more information click here.

Q) Can I use any version of Microsoft Office on my desktop if I am accessing Office from a network device?
A) No. The edition of Microsoft Office that is installed on the desktop will need to be the same or higher than the version that is installed on the network. Please refer to the table in the appendix of this document: Licensing of Microsoft Desktop Application Software for Use with Windows Server Terminal Services

Q) Does my licence for Microsoft SQL Server 2008 allow me to switch platforms?
A) Yes. You can switch between platforms (32 bit, 64 bit and IA64) as long as you select one platform.

For more information click here.

For Licensing overview information:

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