Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide

  The Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting is an extension of Microsoft Lync Server 2010 software that is designed to allow service providers and system integrators to customize a Lync Server 2010 deployment and offer it as a service to their customers. This guide describes how to deploy and configure a…

12

Attendant and Contact Center applications for Lync/OCS

  At some customer meetings I get questions on Contact Center and Attendant software, 3p vendors that can work together with Lync and by that solved customer demands and give a wide range of possibility for choosing between vendors. In Lync we have IRV and ACD like functions, but in some cases customer have specially…

10

Pickup vs. Team Calling

  For some time now I have meat this requirement in a lot of RFP’s and customer meetings, …..Call Pickup! From my personal point of view What is the idea of having call pick up?, from my point of view, “get the phone answered” This Call pickup function is what you could do in an…

7

Tabbed Conversations for Microsoft Lync 2010 Getting Started Guide

Overview This download provides end-user documentation about Tabbed Conversations for Microsoft Lync 2010. Tabbed Conversations is an application that provides a tabbed Lync 2010 conversation window to allow multiple instant messaging (IM) conversations in a single window. get it here

3

LifeChat LX4000: New headset to Lync

  More information on Technet soon FeaturesSelective SoundThe single earpiece provides the ability to handle callsand still hear everything around you.Noise Canceling MicrophoneMeetings and conference calls will be more productive asvoices clearly cut through even noisy surroundings.Inline Volume and Microphone ControlsAdjust volume or mute on the fly with handy inlinecontrols. And the call indicator light…

3

Microsoft® RoundTable™ Firmware

Overview This download contains the latest version of the Microsoft RoundTable firmware. If an administrator performs a factory reset, one is required to apply the latest firmware. Please refer to the Microsoft RoundTable Deployment Guide for details. Get it here

3

Call Pickup in Lync 2013 CU1

  News from LyncConf! A new server-side capability is being added in Lync Server 2013, which provides for powerful Group Call Pickup capability for users.  Group Call Pickup (GCP) is the ability for a user to be able to retrieve a call originally destined for another user.  This capability is common in open-office environments where…

2

VHD Test Drive – Lync Server 2010 VHD

  Overview Evaluate Microsoft’s Unified Communications and Collaboration Solution today!Microsoft Lync Server 2010 combined with Microsoft Exchange 2010 SP1 Unified Messaging and Microsoft SharePoint Server 2010 delivers a fresh, intuitive user experience that brings together the different ways people communicate and collaborate in a single user interface. This unified experience facilitates rapid user adoption, while…

2

The best Lync one number solution I could setup

We all would like just to have one identity so everybody doesn’t have to remember 3 phone numbers, 2 emails addresses and 1 SIP address etc….. In Lync you have one identity, the SIP address and if you make PSTN calls outside Lync it’s the company number (DID), but we all have a Mobile phone…

2