Attendant and Contact Center applications for Lync/OCS

  At some customer meetings I get questions on Contact Center and Attendant software, 3p vendors that can work together with Lync and by that solved customer demands and give a wide range of possibility for choosing between vendors. In Lync we have IRV and ACD like functions, but in some cases customer have specially…


Lync 2010 Hoffix

    Product     Build   Problem Download   Lync Server 2010 Hotfix information if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix. 2670430 4.0.7577.189 Lync Server McxStandalone 2665325 4.0.7577.189 Lync 2010 2669896 4.0.7577.4064


Microsoft Lync Server 2010 Support for Large Meetings (1000 users)

  Microsoft Lync Server 2010 can support large meetings with up to 1000 participants using audio/video (A/V) conferencing, including sharing PowerPoint presentations. This support requires a dedicated pool configured to support large meetings and managed in a way that ensures hosting of only a single large meeting at a time Get all information here how…


Remember to update your CX 5000 (Roundtable)

  Remember to update your CX 5000 (Roundtable) You can download updates here Follow this guide to update CX 5000 Revision Release Date Features1.5.5029.0 October 2011 Audio improvements1.5.5026.0 August 2011 • Support for a hardware change that addressed a part availability issue.The revised hardware began shipping in August 2011.• No functional changes in this release.1.0.4041.0…