Asset Intelligence synchronization issues in Configuration Manager SP1 resolved

Over the last few days customers observed Asset Intelligence (AI) synchronization failures on System Center 2012 Configuration Manager Service Pack 1 sites. AIUpdateSvc.log entries similar to the following were recorded. Error InternalError during…(read more) J.C. Hornbeck | Knowledge Engineer | Management and Security Division Get the latest System Center news on Facebook and Twitter: System…


KB: An update for the bootstrap certificate in System Center Configuration Manager 2007 Asset Intelligence is available

In Microsoft System Center Configuration Manager 2007, the issuing certificate that System Center Online uses to validate the bootstrap certificate expires in September 2012. After this date, System Center Online does not recognize the bootstrap certificate. A supported hotfix is now available from Microsoft. For all the details including instructions on how to obtain this…

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Hotfix rollup for Asset Intelligence compatibility issues in System Center Configuration Manager 2007 SP2: March 2012

Here’s a heads up on new Knowledge Base article/Hotfix Rollup Package we published. This hotfix rollup package resolves compatibility issues of Asset Intelligence in Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) with other Microsoft volume license products. This hotfix rollup resolves the following issues and is dated March 2012: The query for…


New ConfigMgr Hotfix: Can’t perform catalog sync using an Asset Intelligence synchronization point on a ConfigMgr 2007 SP2 site server after the bootstrap certificate expires

Consider the following two scenarios: Scenario 1 You have a Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) site server. You install an Asset Intelligence synchronization point on the site server. In the installation process, the Asset Intelligence synchronization point makes its first connection attempt to the System Center Online service. Scenario 2…

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Announcement: Update your System Center Online Authentication Certificate for Asset Intelligence Today!

Microsoft’s own Yvette O’Meally just posted an announcement saying that you’ll need to renew your System Center Online Authentication Certificate before it expires. If you do not renew your certificate and it expires, you will no longer be able to synchronize with System Center online: When the Configuration Manager 2007 Asset Intelligence synchronization point first…


Announcement: Update your System Center Online Authentication Certificate for Asset Intelligence

[Yvette O’Meally has provided today’s post] When the Configuration Manager 2007 Asset Intelligence synchronization point first connects to System Center Online, it presents the System Center online authentication certificate to enroll in the service.  This is a public certificate that is used by all Configuration Manager 2007 installations.  As part of the enrollment process, the…


New KB: Asset Intelligence custom labels do not get replicated to child sites in System Center Configuration Manager 2007

Newly created custom labels are present in the System Center Configuration Manager 2007 central site however they do not show up on child sites. You do not see any replication related issues in any of the logs and the AIKBMGR.LOG does not show that an attempt is being made to replicate these objects. You may…


Manually creating a Microsoft License Statement File for Import into Asset Intelligence

Back on Tuesday the Configuration Manager product team posted a great article on how to manually create a Microsoft License Statement File for Import into Asset Intelligence: We have received a number of requests from customers who would like to create their own Microsoft License file for import, similar to the method used for the…