Support Tip: ConfigMgr 2012 Setup fails at Prerequisites Check with error “Failed to connect to registry on machine SQL (FQDN)”

Consider the following scenario: When running setup for System Center 2012 Configuration Manager (ConfigMgr 2012), in the Setup window you receive the following warnings: <A communication error has been detected between the specified site system and the site database computer. This error can occur when the site database server is offline or if a valid… Read more

KB: The status of a failed upgrade to a shared Distribution Point may be displayed incorrectly as "Failed to upgrade distribution point" in System Center 2012 Configuration Manager

Here’s a new Knowledge Base article we published this morning. This one describes a potentially confusing status message you may see when upgrading a Distribution Point in System Center 2012 Configuration Manager. ===== Symptoms You try to upgrade a shared Distribution Point to a Microsoft System Center 2012 Configuration Manager Distribution Point. If the upgrade… Read more

Fix: Unable to connect CAS or Primary to the SQL database during the System Center 2012 Configuration Manager setup

Hi everyone, Dennis Donahoe here with a couple tips on how to fix an issue you may see setting up a new install of Configuration Manager. In a new installation of System Center 2012 Configuration Manager (ConfigMgr), you may find that you cannot connect to SQL when installing with a remote SQL 2008 R2 SP1… Read more

Fix: Your ConfigMgr 2007 eval expired or you are unable to upgrade from the evaluation version

Hi everyone, Tyler Franke here again with another issue I ran into recently.  Consider a scenario wherein System Center Configuration Manager 2007 has been installed and service packed to the latest (SP2) build. Now let’s assume that the Evaluation version of R3 is installed on the server at some point. Once the evaluation period expires… Read more

Reinstall of a System Center Configuration Manager 2007 secondary site fails when attempted via the primary site console

Here’s another KB we published this morning.  This one talks about an issue where attempting to reinstall a System Center Configuration Manager 2007 secondary site fails when attempted via the primary site console: ===== Symptoms You issue an instruction to uninstall a System Center Configuration Manager 2007 secondary site from the primary site console.  After… Read more

How to troubleshoot Advanced Client Push Installation issues in Systems Management Server 2003 and System Center Configuration Manager 2007

I just wanted to let everyone know that we recently updated Knowledge Base article 925282 to include System Center Configuration Manager 2007.  In all honesty it always applied but before now we really didn’t make that entirely clear, so if you’ve seen the article before the contents are largely the same it just now applies… Read more

New KB: System Center Configuration Manager 2007 Management Point install fails on Windows Server 2008 with “The error code is 800CC801”

We posted this solution a while back but it’s proven to be so popular that it was converted to an official Knowledge Base article.  You can find our original post here but the test of the KB is below: ===== Symptoms When attempting to install a System Center Configuration Manager 2007 Management Point (MP) on… Read more

Fix: Configuration Manager 2007 Management Point install fails on Windows Server 2008 with “The error code is 800CC801”

When attempting to install a Configuration Manager 2007 Management Point (MP) on Windows Server 2008, the install may fail with the following errors: MPMSI.LOG [13:52:07] Enabling BITS [13:52:08] @@ERR:25006 MSI (s) (DC!FC) [13:52:08:085]: Product: SMS Management Point — Error 25006. Setup was unable to create the Internet virtual directory CCM_Incoming The error code is 800CC801… Read more

Solution: System Center Configuration Manager 2007 prerequisites checker reports WebDAV settings are incorrect

Microsoft Configuration Manager 2007 setup on Windows Server 2008 may fail to proceed with the following error message: Web-based Distributed Authoring and Versioning (WebDAV) is required for the management point and distribution point site system roles. If you have selected to install a site role requiring WebDAV, and it is not enabled, this rule will… Read more

How to update System Center Essentials 2007 certificates

Looks like the folks on the System Center Essentials product team blog just posted some great information on how to use the UpdatePublisherCert.exe tool to replace the existing System Center Essentials 2007 (SCE 2007) certificate with a new certificate for use with System Center Essentials 2010 (SCE 2010).  If you are planning an upgrade any… Read more