KB: Installing a Configuration Manager client fails with "There was a problem starting PolicyAgentProvider.dll The specified module could not be found"

Here’s a new Knowledge Base article we published. This one talks about an issue where Security Update MS10-019 may not visible in the Configuration Manager console for some operating systems. ===== Symptoms When installing the System Center Configuration Manager (ConfigMgr) client, the process fails with the following error: There was a problem starting PolicyAgentProvider.dll The… Read more

Support Tip: ConfigMgr 2012 Setup fails at Prerequisites Check with error “Failed to connect to registry on machine SQL (FQDN)”

Consider the following scenario: When running setup for System Center 2012 Configuration Manager (ConfigMgr 2012), in the Setup window you receive the following warnings: <A communication error has been detected between the specified site system and the site database computer. This error can occur when the site database server is offline or if a valid… Read more

KB: The status of a failed upgrade to a shared Distribution Point may be displayed incorrectly as "Failed to upgrade distribution point" in System Center 2012 Configuration Manager

Here’s a new Knowledge Base article we published this morning. This one describes a potentially confusing status message you may see when upgrading a Distribution Point in System Center 2012 Configuration Manager. ===== Symptoms You try to upgrade a shared Distribution Point to a Microsoft System Center 2012 Configuration Manager Distribution Point. If the upgrade… Read more

Fix: Unable to connect CAS or Primary to the SQL database during the System Center 2012 Configuration Manager setup

Hi everyone, Dennis Donahoe here with a couple tips on how to fix an issue you may see setting up a new install of Configuration Manager. In a new installation of System Center 2012 Configuration Manager (ConfigMgr), you may find that you cannot connect to SQL when installing with a remote SQL 2008 R2 SP1… Read more

Fix: Your ConfigMgr 2007 eval expired or you are unable to upgrade from the evaluation version

Hi everyone, Tyler Franke here again with another issue I ran into recently.  Consider a scenario wherein System Center Configuration Manager 2007 has been installed and service packed to the latest (SP2) build. Now let’s assume that the Evaluation version of R3 is installed on the server at some point. Once the evaluation period expires… Read more

Reinstall of a System Center Configuration Manager 2007 secondary site fails when attempted via the primary site console

Here’s another KB we published this morning.  This one talks about an issue where attempting to reinstall a System Center Configuration Manager 2007 secondary site fails when attempted via the primary site console: ===== Symptoms You issue an instruction to uninstall a System Center Configuration Manager 2007 secondary site from the primary site console.  After… Read more

Installation of the System Center Configuration Manager 2007 client fails with the error "MSI: Configuration Manager Client is not installed"

I’m still working through the backlog of new Knowledge Base articles we’re pushing out and thought I’d give you a heads up on another new ConfigMgr 2007 article we published this morning.  This one describes a scenario where you get "MSI: Configuration Manager Client is not installed" trying to install the client: ===== Symptoms Attempts… Read more

How to troubleshoot Advanced Client Push Installation issues in Systems Management Server 2003 and System Center Configuration Manager 2007

I just wanted to let everyone know that we recently updated Knowledge Base article 925282 to include System Center Configuration Manager 2007.  In all honesty it always applied but before now we really didn’t make that entirely clear, so if you’ve seen the article before the contents are largely the same it just now applies… Read more

New KB: System Center Configuration Manager 2007 Management Point install fails on Windows Server 2008 with “The error code is 800CC801”

We posted this solution a while back but it’s proven to be so popular that it was converted to an official Knowledge Base article.  You can find our original post here but the test of the KB is below: ===== Symptoms When attempting to install a System Center Configuration Manager 2007 Management Point (MP) on… Read more

Fix: Configuration Manager 2007 Management Point install fails on Windows Server 2008 with “The error code is 800CC801”

When attempting to install a Configuration Manager 2007 Management Point (MP) on Windows Server 2008, the install may fail with the following errors: MPMSI.LOG [13:52:07] Enabling BITS [13:52:08] @@ERR:25006 MSI (s) (DC!FC) [13:52:08:085]: Product: SMS Management Point — Error 25006. Setup was unable to create the Internet virtual directory CCM_Incoming The error code is 800CC801… Read more