New Whitepaper on Securing and Hardening NDES for Microsoft Intune and ConfigMgr 2012

We just published a new whitepaper that describes best practices for securing and hardening the Network Device Enrollment Service (NDES) server role for use with Microsoft Intune and System Center 2012 Configuration Manager. The whitepaper details how Microsoft’s policy module secures certificate deployment through NDES as well as best practices for how to secure NDES…


Support Tip: High CPU utilization on Domain Controllers due to WSUS IIS issue

~ Dennis Donahoe | Senior Support Escalation Engineer Last week we mentioned an issue we’ve seen here in product support where System Center Configuration Manager 2007 (ConfigMgr 2007) or System Center 2012 Configuration Manager (ConfigMgr 2012 or ConfigMgr 2012 R2) is unable to synchronize the Software Update Point with the WSUS server. The details of…


KB: Windows Phone 8.1 devices managed by ConfigMgr 2012 are blocked from device enrollment and app installation

If an enterprise owns and distributes Windows Phone 8.1 devices for management by Microsoft Intune or System Center 2012 Configuration Manager, users of these devices may be blocked from device enrollment and application installation if the devices were previously enrolled and then retired. This can occur if the device was previously un-enrolled and removed but…


ConfigMgr Support Tip: Troubleshooting high CPU utilization on UNIX and Linux clients

~ Dennis Donahoe | Senior Support Escalation Engineer If you have UNIX or Linux clients in your environment and use System Center 2012 Configuration Manager (ConfigMgr 2012 or ConfigMgr 2012 R2) to manage those clients, here’s a tip in case you run into a problem where those clients experience high CPU utilization. It’s not a…


ConfigMgr 2012 Support Tip: WSUS sync fails with HTTP 503 errors

~ Eric Ellis | Senior Support Escalation Engineer Here in product support we’ve seen a recent uptick in issues related to WSUS/ConfigMgr sync problems after the last Patch Tuesday, so I wanted to take a minute to mention the issue here, as well as how you can resolve it in case you happen to see…


Understanding Software Updates Management in System Center 2012 Configuration Manager

In case you haven’t already seen this, we have a great whitepaper on Software Updates management in System Center 2012 Configuration Manager. The whitepaper provides an overview of Software Updates management in ConfigMgr 2012 (and ConfigMgr 2012 R2) with an emphasis on a detailed understanding of each process involved and how to troubleshoot those processes…


KB: Configuration Manager PXE boot causes Windows Deployment Services to crash

You use a System Center Configuration Manager 2007 PXE service point (ConfigMgr 2007) or a Pre-Boot Execution Environment (PXE) distribution point in System Center 2012 Configuration Manager (ConfigMgr 2012 or ConfigMgr 2012 R2) to perform PXE boots, the operation may at first appear to work successfully but then the process may stop running. When you…


HOTFIX: Restore fails when the site database uses SQL Server 2014 on a server that is running ConfigMgr 2012

The Microsoft System Center 2012 R2 Configuration Manager (ConfigMgr 2012 R2) Setup Wizard may fail when you try to restore a database on a site that has Microsoft SQL Server 2014 installed. In this scenario you may also receive the following error logged in the Configuration Manager Setup log: The SQL Server MYSQLSERVER.mydomain.com is not…