New Knowledge Base article: Service Requests with circular relationships cannot be closed in System Center Service Manager 2010

Just wanted to give you a quick heads up on a new Knowledge Base article for System Center Service Manager 2010 that we published last night: ===== Symptoms A change request in System Center Service Manager 2010 will remain with a status of "in Progress" and cannot be closed even if all activities have been… Read more

ConfigMgr 2007 Antivirus Scan and Exclusion Recommendations

Please review all of the information in this post specific to your systems for any antivirus scan issues and workarounds. Important: Some of the steps defined herein may increase your security risk. These steps may also make your computer or your network more vulnerable to attack by malicious users or by malicious software such as… Read more

Getting BitLocker status from clients using Hardware Inventory in Configuration Manager 2007

Let’s say that you need to collect the BitLocker Drive Encryption status from the clients in your environment.  You have System Center Configuration Manager 2007 and you’re already using Hardware Inventory, but how do you put it all together?  That’s what I’ll be discussing here. First are the additions that are required to be made… Read more

The ConfigMgr 2007 Documentation Update for September 2010 is now available

Looks like the latest downloadable update for the System Center Configuration Manager 2007 Documentation Library has been posted to the Microsoft download center. The September 2010 version is the newest downloadable update available and contains new material and fixes to documentation problems reported by customers since the last update was published for the March 2010… Read more

Configuration Manager 2007 Documentation Library Downloadable Update for September 2010

[Today’s post is provided by Rob Stack] The latest downloadable update for the Configuration Manager 2007 Documentation Library has been posted to the download center. The September 2010 version is the newest downloadable update available and contains new material and fixes to documentation problems reported by customers since the last update was published for the… Read more

Best practices for catalog authoring in System Center Updates Publisher (SCUP)

If you’re looking for some guidance and best practices on how to author and maintain high quality System Center Update Publisher (SCUP) catalogs then you’re at the right place.  Our very own Jason Lewis has created an authoring guide that will answer just about every question you could have including: "When should I modify my… Read more

New KB: Asset Intelligence custom labels do not get replicated to child sites in System Center Configuration Manager 2007

Newly created custom labels are present in the System Center Configuration Manager 2007 central site however they do not show up on child sites. You do not see any replication related issues in any of the logs and the AIKBMGR.LOG does not show that an attempt is being made to replicate these objects. You may… Read more

Configuration Manager v.Next Beta 2 TAP nominations are now open

Looking to get a head start on System Center Configuration Manager 2012 (aka Configuration Manager vNext)?  If so then you’ll be happy to know that nominations for the ConfigMgr 2012 Beta 2 Technology  Adoption Program (TAP) are now open.  Even if your organization applied for the Beta 1 TAP and didn’t get accepted you should… Read more

How to troubleshoot Advanced Client Push Installation issues in Systems Management Server 2003 and System Center Configuration Manager 2007

I just wanted to let everyone know that we recently updated Knowledge Base article 925282 to include System Center Configuration Manager 2007.  In all honesty it always applied but before now we really didn’t make that entirely clear, so if you’ve seen the article before the contents are largely the same it just now applies… Read more

How To Expire Software Updates in System Center Updates Publisher And Synchronize the Expired Updates In Configuration Manager 2007

Looks like our very own Fei Xia on the ConfigMgr 2007 Sustained Engineering team wrote up a great blog post on how to expire Software Updates in System Center Updates Publisher and synchronize the expired updates in Configuration Manager 2007.  If you’ve ever struggled with this or wanted to know more about how it works… Read more