Error “The WebDAV server extension is either not installed or not configured properly” in Configuration Manager 2007

We have seen couple of cases on this issue here in product support recently and since I didn’t see the information documented on our site anywhere I thought it would be worth a mention here. Issue: The SMS Site Component Manager fails to install the SMS_MP_CONTROL_MANAGER component on a Windows Server 2008 based computer.  The… Read more

Troubleshooting Duplicate or Missing SPNs for a ConfigMgr 2007 SQL Database

This blog post addresses a common problem customers face during the installation of System Center Configuration Manager 2007 in which the following error appears: “Setup failed to install SMS Provider.” When this error occurs, there are several possible causes, but the first thing I check is Service Principal Names or SPNs. Background When setting up… Read more

OSD: How to add a script to a ConfigMgr 2007 Boot Image

One of the components of System Center Configuration Manager 2007 (SCCM 2007) Operating System Deployment (OSD) is boot images. Boot images in SCCM are really just WinPE images and are used during the operating system deployment process to boot computers so that an operating system can be loaded. For more information about boot images and… Read more

The Configuration Manager Documentation Library Update for October 2010 is now live on the web

Coming from the System Center Configuration Manager documentation team is news that the Configuration Manager documentation library ( has been updated on the Web with updates from September and R3 content in October. Topics that were updated for September have Updated: September 1, 2010 at the top of the topic and topics that were updated… Read more

Query based collections in ConfigMgr 2007 may fail to refresh after being modified

Consider the following System Center Configuration Manager 2007 scenario: You create a query based collection. You update and refresh that collection and it works correctly. You go to the properties of that collection and edit the query it uses so that it should display different machines. You update and refresh the collection. After doing this… Read more

System Center Configuration Manager 2007 R3 is now available

Looks like the System Center product team just announced the release and availability of System Center Configuration Manager 2007 R3: Organizations of all sizes use System Center Configuration Manager for better insight and control of their servers, PCs and devices across physical, virtual and distributed environments. Now, R3 brings a complete set of power management… Read more

Announcing Top Solutions RSS Feeds: Automatically connecting you with solutions

The Top Solutions RSS feeds pair the latest hot customer issues with the best Microsoft solution content, all delivered right to your desktop. The feeds will help keep you ahead of the curve by alerting you to potential problems and pointing you directly to the solutions.  IT Pros, consumers, other Microsoft business groups and third… Read more

New KB: Users may be unable to view and execute the System Center Configuration Manager 2007 reports hosted on SQL Reporting Services

Symptoms Users may be unable to view and execute the System Center Configuration Manager 2007 reports hosted on SQL Reporting Services. Problem 1: Trying to access http://<SQLServerName>/reports returns blank window.  Problem 2: When trying to execute one of the reports you get the following error:  An error has occurred during report processing. (rsProcessingAborted) Cannot create… Read more