Desde a última versão lançada do System Center 2012 Configuration Manager Support Center, alguns problemas de desempenho foram encontrados, porém agora já estão corrigidos neste lançamento (versão 5.0.7958.1139, lançada em 02/09/2014). O Suporte Center é um add-on para o SCCM criado para facilitar a solução de problemas com a instalação do cliente SCCM em computadores.
System Center 2012 Configuration Manager Support Center helps you to gather information about System Center 2012 Configuration Manager clients, so that you can more easily address issues with those clients when working with product support specialists. Configuration Manager Support Center includes a tool that gathers a bundle of log files, and also a tool that is used by product support specialists to examine log files and other client data for in-depth analysis of issues with Configuration Manager clients.
· Create .zip file that contains all of the relevant log files on your Configuration Manager client, which you can send to support personnel.
· View log files, certificates, registry settings, debug dumps, client policies, and more.
Support Center also includes Configuration Manager Support Center Viewer, a tool that support personnel can use to open the bundle of files that you create using Configuration Manager Support Center and Log Viewer, a stand-alone tool used to view and parse log files. Support Center also includes PowerShell cmdlets that can be used to create a remote connection to another Configuration Manager client, to configure the data collection options provided on the Data Collection tab, and to start data collection.
· 9/2/2014 – Update Release (Usability fixes for the log viewer) version 5.0.7958.1139
· 5/6/2014 – Initial Release version 5.0.7958.1120