Skype for Business Phone Deployment and Management Tools

As you plan your migration to Skype for Business from a legacy PBX, one of the areas to research and plan are end user voice devices. This involves deciding how many desk phones and headsets to purchase, what features are required, which manufacturer, what models, etc. A question often over looked with desk phones is…


Part 1: Planning a Migration From Avaya to Skype for Business

At a recent Microsoft Ignite 2017 session about migrating to Skype for Business, a show of hands in the audience was requested for attendees who are planning to move from Avaya to Skype for Business. Of the several hundred attendees, more than 75% of the hands were raised. As I saw this high level of…


Microsoft Ignite 2017: Common Questions About Microsoft Teams

I work in the One Commercial Partner (OCP) organization at Microsoft where I work with many customers and Microsoft Partners to help answer deep technical questions, review technical designs, and ensure successful implementations of Office 365 products. As part of this role, I recently worked at the Expo area for Microsoft Teams and Skype for…

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Developing an Office 365 Skype for Business Cost Analysis

When assisting customers planning to upgrade or replace existing telecom services, I am often asked about reliability, security, overall value, and costs associated with Microsoft Office 365 Skype for Business. After answering the reliability and security questions about the Microsoft Cloud, I then focus the discussion on trying to understand the existing costs and telecom…


Porting Cloud PSTN Telephone Numbers Between Office 365 Tenants

For organizations using the rich telecom and PBX features in Office 365 Skype for Business, a question often received by Microsoft is how to port (transfer) telephone numbers from one Office 365 tenant to another. The process is far easier and faster than you may imagine. The information required for Office 365 tenant number transfer…


Securing Small to Midsize Local Networks – A Practical Approach

Introduction Many large companies, governments, militaries, etc. hire teams of top notch security personnel to provide continuing evaluation and guidance to keep their organization as secure as possible. But, what about the small to medium size companies where there may be only a small team of administrators, engineers, etc. who take care of everything in…


Beginning to Learn Skype For Business?

In my role as a Cloud Solution Architect at Microsoft, I often engage with customers and Microsoft Partners from many different backgrounds. The backgrounds are typically based on years of experience with many the Microsoft enterprise products to those with a focus only on Cisco and/or Avaya Voice over IP products. Microsoft Skype for Business…

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