Part 3: Planning a Migration from Avaya to Microsoft Skype for Business or Teams

I recently published a blog about planning a migration from an Avaya PBX to Microsoft Skype for Business on-premises and/or in Office 365. In that blog, I referenced several newly certified and very feature rich migration tools now available to streamline migrations from a variety of legacy TDM and IP-PBX environments to Microsoft Skype for…

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Part 2: Planning a Migration from Avaya to Microsoft Skype for Business or Teams

I recently published a blog about planning a migration from an Avaya PBX to Microsoft Skype for Business on-premises and/or in Office 365. In that blog, I referenced several newly certified and very feature rich migration tools now available to streamline migrations from a variety of legacy IP-PBX environments to Microsoft Skype for Business (or…

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Skype for Business Online Extension Dialing

When implementing a new product to replace an existing one, the concept of providing “like for like” as much as possible helps drive user adoption and to minimize resistance for using the new system. In the case of Skype for Business in Office 365, there are still some old habits that are hard to break….

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