KB935898 - Error message when you try to access a Web page view in the System Center Operations Manager 2007 Web Console: "Requested value 'UrlViewType' was not found"

  • Article

KB935898 has now been published which refers to a hotfix available for the Web Console. Details here : https://support.microsoft.com/kb/935898/en-us

Note: https://go.microsoft.com/?linkid=6294451

 

Check out the link for online requests for this hotfix https://go.microsoft.com/?linkid=6294451 . You can now request the hotfix link be delivered by email by completing a simple web form.

SYMPTOMS

The Microsoft System Center Operations Manager 2007 Web Console raises an exception when you try to access a Web page view on the Monitoring page or on the My Workspace page. When this problem occurs, you receive the following error message in the Web Console:

Requested value 'UrlViewType' was not found.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ArgumentException: Requested value 'UrlViewType' was not found.

 

This problem occurs because the URL view type is not supported in the System Center Operations Manager 2007 Web Console.

 

RESOLUTION

To resolve this problem, apply this hotfix on each computer that hosts the System Center Operations Manager 2007 Web Console.

 

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next System Center Operations Manager 2007 service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

https://go.microsoft.com/?linkid=6294451 (https://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

https://support.microsoft.com/contactus/?ws=support (https://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

System Center Operations Manager 2007, x86-based version

File name
File version
File size
Date
Time
Platform

microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.dll
6.0.5000.4
176,128
05-
17:09
x86

System Center Operations Manager 2007, x64-based version

File name
File version
File size
Date
Time
Platform

microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.dll
6.0.5000.4
176,128
06-
12:47
x86

momperfsnapshothelper.exe
6.0.5000.0
47,104
06-
12:46
x64

momperfsnapshothelperproxy.dll
6.0.5000.0
11,776
06-
12:46
x64

 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

 

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (https://support.microsoft.com/kb/824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates