KB934757 – Error message when you click Record after you start the Web Application Editor in Operations Manager 2007: "The requested lookup key was not found in any activation context"


KB934757 (http://support.microsoft.com/?kbid=934757) has been released

 

 

SYMPTOMS

When you open the Web Application Editor – ApplicationName dialog box, and then you click Start capture to monitor a Web browser session in Microsoft Systems Center Operations Manager 2007, the Web page opens as expected. However, when you click Record, you receive the following error message:

The requested lookup key was not found in any activation context.

You experience this problem if the following conditions are true:


You install Windows Internet Explorer 7 on the computer that is running Operations Manager 2007.


You do not restart the computer after you install Internet Explorer 7.

RESOLUTION

To resolve this issue, restart the computer after Internet Explorer 7 has been installed.

Comments (1)

  1. Anonymous says:

    I have a situation where when I click "Record Session" from the OpsConsole, IE opens normally without the recording session tools off to the left.  As well, if I navigate and simulate a browser session, nothing gets captured?

    OpsMgr 2007 SP1.  Any help would be appreciated.