kb927796 - Microsoft Operations Manager 2005 does not monitor log files that contain lines that have more than 4,096 characters

Now available via https://support.microsoft.com/kb/927796

Symptoms Section

You configure Microsoft Operations Manager (MOM) 2005 to monitor custom log files that contain a single line. The single line contains more than 4,096 characters. Then, MOM 2005 is unable to monitor the log file successfully.

Resolution Section

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next MOM 2005 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

https://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.x86-based versions

IA-64 versions

Status Section

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MoreInformation Section

For more information, click the following article number to view the article in the Microsoft Knowledge Base: