Errors When Using the FEP 2010 Definition Update Automation Tool

by Michael Cureton We’ve become aware of two issues when using the Definition Update Automation Tool. This blog article presents workarounds for the issues. Definition Update Automation Tool fails to add new definition updates to the deployment package   Symptoms The FEP 2010 Definition Update Automation Tool may fail to add new definition updates to…


Using the MscSupport tool to collect data for troubleshooting

  The MscSupport tool is a tool designed to collect support data to troubleshoot Forefront Endpoint Protection. You can download the tool from the Forefront Endpoint Protection 2010 Tools download page (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=04f7d456-24a2-4061-a2ed-82fe93a03fd5). When to use the MscSupport tool It is a troubleshooting tool, so you only need to run the tool when you have a…


QFE9 KB2394433 introduces RTP error 0x8007007f on Windows 2000

There is an issue with the changes made in QFE9 (KB2394433) that prevents the Antimalware minifilter mpfilter.sys from loading properly on Windows 2000. This causes a failure to provide On Access Real-Time Protection. If you do not have any Windows 2000 computers in your organization, this issue does not apply to you. UPDATE: This morning…


Forefront Client Security Offline Asset Removal Tool available

Our support folks have created a tool that enables you to remove permanently offline computers from your FCS database. Client computers go offline for many reasons, including decommission, re-tasking, and re-imaging. After a day, these computers are shown in the "Not Reporting" section of the Client Security console. After 30 days, these computers are removed…