A/V does not work externally

I have seen several cases where the customer states that A/V works internally, but doesn’t work externally. So, there are a few troubleshooting steps we can take to figure out the problem. First, are we using a publicly routable IP address on the external interface of the A/V Edge Server? Next, does your external firewall…

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Another excellent blog

I wanted to make you all aware of another excellent source of information. Jens has just sarted his blog and already has some great information. I’ve had to pleasure of working with Jens (virtually) on the OCS Beta for the past year and he has been a great source of information. Jens was way ahead of…

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Troubleshooting Office Communicator Phone Experience (a.k.a. Tanjay) Update Server

From time-to-time there will be a need to update the firmware on the Tanjay. Do to this we utilize a server known as the Update Server. This is seperate from WSUS or SMS. The Update Server is a combination of a server role and a Sharepoint site. The information about the Update Server is giving…

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