uploading handouts in Live Meeting 2007 fail

Handouts in LiveMeeting 2007 are a way to transfer files to members of a meeting. When the user attempts to upload a file to handout he will get the error Upload Failed. If you check the Pwconsoledebug.log you will find the following error. This log is use to troubleshoot LiveMeeting 2007 and is on by…


single ocs 2007 front end interop with lcs 2005

Here’s another common problem I’m seeing when users attempt to setup interop between OCS 2007 and LCS 2005. With OCS 2007 we fully support an Enterprise Edition Front End server running without a hardware load balancer. However, with LCS 2005 we didn’t. With LCS 2005 you had to have a hardware load balancer. Now, I…


A/V Edge Server with Load Balancer….still need public IP ADDRESS?

The question has been raised a few times, now that some enterprises are moving beyond the testing phase of OCS 2007 and into large scale production, about the need for a publicly routable IP address when using multiple A/V Edge servers behind a load balancer. First, let me paint you a picture of what a…


Partition address book by Organizational unit

I happen to run across this rather unknown setting the other day while working with a customer and thought it was interesting. I’m not sure why anyone would use it, but thought I’d share the information because I’m sure someone out there has a need to do this. Say you wanted to limit your user’s…


A/V does not work externally

I have seen several cases where the customer states that A/V works internally, but doesn’t work externally. So, there are a few troubleshooting steps we can take to figure out the problem. First, are we using a publicly routable IP address on the external interface of the A/V Edge Server? Next, does your external firewall…


Another excellent blog

I wanted to make you all aware of another excellent source of information. Jens has just sarted his blog and already has some great information. I’ve had to pleasure of working with Jens (virtually) on the OCS Beta for the past year and he has been a great source of information. Jens was way ahead of…


Troubleshooting Office Communicator Phone Experience (a.k.a. Tanjay) Update Server

From time-to-time there will be a need to update the firmware on the Tanjay. Do to this we utilize a server known as the Update Server. This is seperate from WSUS or SMS. The Update Server is a combination of a server role and a Sharepoint site. The information about the Update Server is giving…


Configuring external web farm FQDN after you create pool

Many enterprises set up their OCS environment initially without plans to connect it externally and later decide that they do want to make OCS available externally. The natural tendency is to re-run the setup and check the box for external access. However, this does not completely configure everything as it would if you had done…


Quality of Experience (QoE) paper published

Tom has posted about the QoE paper that has been published. Please read it at: http://blogs.technet.com/toml/archive/2007/07/27/quality-of-experience-qoe-paper-published.aspx?CommentPosted=true#commentmessage


Live Meeting console client-side logging

There are many differnt ways to troubleshoot any issue. I have found with Live Meeting (or web conferencing) connectivity issues the best place to start is with the pwconsole-debug log. I’m highlighting this log because many people don’t know about its existance since it is created in a different location from the rest of the…