Partnerships can be a difficult ship to steer

Stuart R. Crawford Success Creator You Factor Inc. http://www.stuartcrawford.com 1-403-604-9464 Did this thought ever enter in your mind about a relationship or partnership? How did I ever get into business with these guys? How did I end up partnering with them? What do I have to do to get out of this relationship? These are…

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Preventing Customer Crankiness

Happy Monday Morning to ya! I really liked this post I got in the mail from Stuart R. Crawford about keeping your customers from being Cranky. In all honestly – it applies to your staff, your peers and even your personal relationships. The underlying foundation of it all is good communication by everybody with clearly…


Thinking about hiring your own internal IT staff – think again!

I got this in the mail as a submission for the IT Manager blog from a contact of mine in Calgary – Stuart Crawford. He raises some interesting points about staffing and using internal vs. external resources. I am a little on the fence on this one as I see value in having both types…


Living in a Virtual World

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) Where do you see this world in the next five to ten years? How did the last five or ten years play out for you? Like you expected? The world as we know it is constantly changing, new economic factors are affecting the…

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The 20 Minute Miracle

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) Twenty minutes. That’s all it takes to become “a knight in shining armour” in your client’s eyes, adding stickiness in all of your business relationships. What do I mean by the twenty minute miracle? The twenty minute miracle is something that all successful…

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Client Satisfaction Success

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) In business, we are often taught in school and from peers to focus on profits and revenues as the key indicators to success in Small Business consulting (or at least that is how we are measured against others in our industry). I am…

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The Importance of the Pitch

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) In baseball, the number of strikes that the pitcher can throw in the strike zone is very critical the overall success of the baseball team on the field. The pitcher has the ultimate responsibility to ensure that strikes outnumber the balls thrown. In…

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Blogging is Big Business

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) How many blogs do you read over the course of the business day? There are many blogs on the Internet today. Businesses are adopting blogging as a way to keep in touch with their client base more frequently, they are using internal blogs…

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Get the Right Clients on the Bus

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) We have all heard the saying that we must have the right employees on our business bus, but have you ever thought that you need to have the right clients on the bus as well? Just like having the wrong employees on your…

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Decisions, Decisions, Decisions

Stuart R. Crawford (Calgary, AB – Business Development Manager of IT Matters) Many small business professionals toss and turn in the middle of the night, losing valuable hours of much needed sleep worrying about making a difficult or in reality it may just be a not so difficult decision. We lose thousands of hours of…

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