Adam Cole: Internationally Awarded Technology Executive and Serial Innovator Shares His Success Factors

This is the next blog in the continuing series of interviews with top-echelon and renowned professionals. In this blog, I interview Adam Cole: Internationally Awarded Technology Executive and Serial Innovator who speaks on entrepreneurship, global industry contribution and volunteerism, keys to continuing innovation, software development, project management, process innovation, relationship management, consulting, teaching, writing, graduate…


Getting Customer Service Right on the Cheap

  Adam Cole (B. Math, I.S.P., ITCP, PMP)     My wife and two young daughters recently took a last minute trip to visit friends in North Carolina. They flew via Southwest Airlines. Southwest was the first (successful) discount airline ,  and continues to operate a no-frills operation to this day. What is taken for…

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6 Tips for Preparing Today for Landing Your Next Job

  Adam Cole (B. Math, I.S.P., ITCP, PMP) Think of these tips as insurance. They’ll help you transition to your ideal job when the time comes. As I start my job search and start cranking up the networking, many of the messages from my good friend Nick Corcodilos come in to play. [For those of…

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Why it Pays to be a Decent Person

  Adam Cole (B. Math, I.S.P., ITCP, PMP)   Be decent to other people – always. This cannot be understated. You may have a secure job today but do you know where you will be tomorrow? If you are good to others you will be rewarded when you need it. I was downsized recently. Regardless…

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Identity Theft at the Office

 Adam Cole (B. Math, I.S.P., ITCP, PMP)   My previous employer and I recently parted ways. After six plus years with the same company, my personal identify had become grossly comingled with my work identify. My friends, family, and professional colleagues only knew how to contact me at my work number or my work email…

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The Value of Networking Through CIPS

 Adam Cole (Toronto, Director of Specialty Technology Solutions for McKesson Canada)   Recently I talked about the value of networking. Personally I do a lot of professional networking through CIPS (the association of the Canadian IT professional). For CIPS upcoming 50th anniversary I wrote some bullet points on what I have got out of networking within…

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Information Reduction

 Adam Cole (Toronto, Manager Applications and Development for McKesson Canada) To enhance the flavour of a dish one technique frequently used is that of reduction. Reduction is a process of boiling-off the filling but flavourless water. We live in a time where information is abundant but the mechanisms to filter and synthesize that information trail…

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IT's Bad Reputation

A few weeks ago I received an email from one of our regular guest bloggers, Adam Cole. He came across a highly impassioned debate on IT’s bad reputation and how IT departments are often thought of as hindering business progress, rather than enabling it. Nicholas Spanos, a consultant with Computer Aid, thinks this bad rap…

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Future-proofing Your Career

 Adam Cole (Toronto, Manager Applications and Development for McKesson Canada) Are IT professionals doomed to become relics of the past? The author of an Info-Tech Research Group survey posits that “the future of the IT professional no longer lies in acting as an important support system or innovative visionary but as a “utility””. There is…

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When Poor Usability is Fatal

 Adam Cole (Toronto, Manager Applications and Development for McKesson Canada) I have always been a proponent of “the user interface is the application”. (That is, it doesn’t matter what is happening behind the scenes, in most cases an application is judged on it’s user interface.) With this in mind I found the attached article really resonated. The article very…

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