Building Software with the End User Experience in Mind

Remember the old days of WordPerfect? I was a WP whiz when I was in school, mostly because I could remember all the key sequences that would let me use the features really efficiently. I don't even think there was a mouse with it - it was all key strokes. Oh yeah, and before that it was WordStar. On the Apple II if I'm not mistaken. Now those were user interfaces!

We've come a long way since then. Consider Microsoft Surface technology and all the possibilities it represents.


Technology is advancing in a way that allows software developers and designers to work hand in hand to create better and more intuitive user experiences. Design can have a direct impact on the end user's productivity and be the differentiating factor between one company's software and their competitor's. A well designed interface can enhance a client's online experience with your company, improve the efficiency of your staff and decrease the number of human errors in a given task.

Join me as I talk to Danny Riddell from Metaliq Inc., and Paul Laberge from Microsoft Canada on how the user experience is changing with regards to software development and some of the technologies that are making this happen.

This interview is available in both mp3 and wma formats.

For more information on this podcast series, check out the IT Manager Podcast web page.

Comments (4)

  1. Anonymous says:

    In mid-June of this year, I had the privilege to participate in a great discussion on the role of user

  2. Anonymous says:

    In mid-June of this year, I had the privilege to participate in a great discussion on the role of user

  3. Don Spencer says:

    Thanks to Ruth Morton and the Microsoft Canada IT Pro Advisor team for this new venture in helping on-the-go IT managers. I’ve just listened to the podcasts and can honestly say that I look forward to subscribing to this series.

    Useability and the "cool factor" are, I predict, going to be critical for IT managers in the very near future, if they aren’t already. Why? With the hardware and processor brick wall staring us down these days, one way to ensure a sense of progress and continual improvement in the delivery of IT services will be by IT managers insisting that the design of the software used every day in their enterprise is geared towards useability, towards the actual people using the software and services available to them.

    If it ain’t easy, it won’t get used!

    This will be a mantra for IT managers…bet on it.

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