MS CRM 3.0 Offers Compelling Benefits - A podcast with Joe Horvath

John did a post a few weeks ago about MS CRM 3.0. It shipped on schedule which is a great sign and it offers many new options to businesses.
 
 In a recent chat with CRM expert Joe Horvath, I found there were significant benefits and solutions offered by this update. It competes effectively with all other CRM offerings.
 
 Joe is a co-founder of iFusion Solutions Inc. a multiple award winning top 3 CRM provider. He expounded so much on its value that I decided to interview him on the MS CRM 3.0 product. His group has considerable expertise in mapping business process highlighting paths for efficiency/cost improvements, and adding new revenue/profits using CRM.
 
 Here’s the direct link to the interview and to an interview page containing both a link to the interview and a "time index (mm:ss): topics list". We had some fun with the interview so there are outtakes which I may post in the future.
 
 Send me an e-mail if you have questions for Joe or better yet comment here in this forum. I have asked Joe to answer your questions.
 
 Thank you,
 Stephen