Chat Marios Damianides Partner Ernst and Young, Global Authority in Security and Risk Management

Marios Damianides is a partner with Ernst & Young in the Risk Advisory Services division in New York. At Ernst & Young Mr. Damianides has worked with numerous Fortune 100 companies designing and implementing security management systems. Mr. Damianides is a member of ISACA (Information Systems Audit and Control Association) and served as its international…

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Robert Stroud: Chair ISACA INSIGHTS 2012 and Global Top Executive

In this interview Rob discusses the value and themes in the ISACA World Congress, INSIGHTS 2012; COBIT value; COBIT and Enterprise Architecture / IVI-IF CMF; what’s new in COBIT 5; current disruptive technologies;  new innovations in the next five years; opportunities for IT professionals and businesses; controversial topics; CIO versus CTO agendas; board governance and…

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Pekka Viljakainen: Co-Author No Fear: Business Leadership In the Age of Digital Cowboys; Globally Renowned Executive, Thought-Leader, Strategist, Entrepreneur

This is the next blog in the continuing series of interviews with top-echelon and renowned professionals. In this blog, I have an interview with Pekka Viljakainen, globally renowned executive, thought-leader, strategist, and entrepreneur. Pekka played an important role in the recent world economic forum hosted in Russia due to his international standing where Pekka’s new…

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Trevor Eddolls: Distinguished author, international authority on mainframes and computing

This is the next blog in the continuing series of interviews with top-echelon and renowned professionals. In this blog, I interview Trevor Eddolls: Distinguished author, international authority on mainframes and computing. Enjoy! Stephen Ibaraki Trevor is a qualified teacher and has a BA. He has worked with mainframes since 1979. He has written and delivered…

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Talking about IT as a Service

Tomorrow I talk to folks in Montreal, the last city on the itSMF Canada Professional Development Days tour. It been an interesting experience. Usually I talk about Microsoft products and the problems they solve but on this tour my focus has been on IT services in general with only a little bit about the tools…

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Things I Learned at ITIL Training – Communicate, Communicate, Communicate

  A large part of any effective IT organization is communication – especially communication within your organization. And although you may be presenting the same or a similar message to everyone, it’s important to consider your audience and tailor the message accordingly. Ignore this at your peril and risk having your important email end up…

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Things I Learned at ITIL Training – The Deming Cycle

I’m a process person, so when my boss suggested I go on ITIL training, I jumped at the chance. Seriously. I love this stuff! And I was delighted to find that we had an excellent instructor – Barry Brown from Pink Elephant. He has a great way of using stories and analogies from his life…

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