We gather and receive feedback in a lot of ways at Microsoft. One of the things that has been clear to us, (regardless of where the feedback comes from) is that you'd like us to spend a little more time on Windows 8.
We've heard you loud and clear so in addition to hands on events that we've been running, we're also delivering more technical content online via our blog. Windows 8 continues to be a big area of focus for us (because it's something you want to hear about). We covered a lot of great content at launch and we've complimented that with new content like:
In addition to this, there are some great online resources you can use like Microsoft Virtual Academy, our no-cost online training portal. Or software evaluations (free trials) on TechNet that allow you to build your own labs to try out what you've learned.
We always attempt to strike a balance in the ways we engage with you. A balance between online and in person training, a balance of content that is focused on you as an end user or the technical go to person or as the technical decision maker in your company. One of the ways we strike this balance is by listening to your feedback and providing more of what you ask for.
We collect feedback in a lot of ways, one of the really important ones is something called the Global Relationship Study (GRS for short). It's a survey Microsoft sends out twice a year to collect your feedback. So if you receive emails from us, subscribe to our newsletters‚ or you've attended our any of our events you may receive the survey.
The important details:
- Timing – March 4th to April 12th 2013
- Sent From – "Microsoft Feedback"
- Email Alias – "feedback@e–mail.microsoft.com"
- Subject Line – "Help Microsoft Focus on Customers and Partners"
Many of you already read our blogs‚ connect with us on LinkedIn and have attended our events in the last year or so. So you may already know that you're our top priority. So we want to hear from you.
We use the GRS results to shape what we do. How we do it and if it's resonating with you. Tell us what you need to be the "go-to" guy (or gal). Tell us what you need to grow your career. We want you to be completely satisfied with Microsoft Canada.
Regardless of how you engage with us‚ you'd probably agree that we hear you. I'd also encourage you to continue to provide that great feedback. We thrive on it‚ we relish it‚ we wallow in it and most importantly of all‚ we action it. So please keep connecting with us and keep it coming! We're listening.