Is it Service Fulfillment Request, Standard Change, or Normal Change?

  Change or request type Examples Service fulfillment requests are handled exclusively by the request fulfillment process, usually within the Service Desk. These requests do not create a new CI or materially change an existing one. ·        Setting up a user to receive System Center management reports, monitoring alerts, and requests (for example, from Operations…

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SOSMART criteria for risk and mission stataments

SOSMART criteria: Standalone – reads like a really good headline, no further reading or reference is needed to understand Opportunity – answers the question of “so what“, it addresses who is affected, how, by how much and provides evidence Specific – identifies the specific risk, what is the issue, what is the impact to the…

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Checklist for Analyzing Slow-Running Queries

Queries or updates that take longer than expected to execute can be caused by a variety of reasons. Slow-running queries can be caused by performance problems related to your network or the computer where SQL Server is running. Slow-running queries can also be caused by problems with your physical database design. There are a number…

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