ITIL® V3 and ASL - Sound Guidance for Application Management and Application Development
ITIL® V3 and ASL
Sound Guidance for Application Management and Application Development
by Machteld Meijer, Mark Smalley & Sharon Taylor
https://www.best-management-practice.com/gempdf/ITILV3_ASL_Sound_Guidance_White_Paper_Jan08.pdf
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