Dynamics CRM Reports complaining Reporting extensions(SRS Data Connector) are not installed

Here I am talking about an interesting issue while running Dynamics CRM Reports. When I faced this for first time it felt rare corner scenario but recently I worked with a couple of more customers who ran into same issue. This type of strange issues can take good amount of time to investigate/troubleshoot so worth…

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Dynamics CRM Knowledge Base Articles search shows unexpected results for specific keywords

The Dynamics CRM Service module provides Articles entity that serves as very useful knowledge repository for users and empowers them to guide customers in most efficient manner. For background, here is the document which describes the Articles usage. Search functionality of this Articles feature relies on SQL Server Full-Text Search feature and leverages the contains()…

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