Unified Communications as a Service (UCaaS)

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Gartner released their UCaaS Magic Quadrant for 2010 just before Christmas and you can take a look at the report placing Microsoft’s current BPOS offering front and centre, with a respectful nod to Office 365 that will be coming in 2011

Take a look here: https://www.microsoft.com/presspass/itanalyst/default.mspx for the full report:

Magic Quadrant for Unified Communications as a Service, North America (Gartner Research, December 20, 2010). “Businesses should view UCaaS as an emerging alternative to premises-based UC platforms for improving productivity, processes and workflow.”

 

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