Comparing features in SharePoint Online across Office 365 Service Plans

In my meetings with customers and partners I’m often asked which SharePoint Online features are found in which Office 365 Service Plans. Its possible to find a high-level comparison here (see screen shot below), but to provide a more granular view I’ve compiled six tables corresponding to each of the six capabilities in SharePoint; Sites, Communities, Content,…


How to Enable Recording in Lync Online

By default, the following features are available to all your Lync Online users: Sending files to another contact during a Lync instant messaging session Audio and video conferencing Recording of calls and meetings These features are not enabled by default. So how do you enable e.g. the “Recording of calls and meetings”? Typically you make…


Administrator roles in Office 365

As an Office 365 global administrator you can help yourself by delegating some of the administrative tasks to other users. To assign administration permissions to a user Log in to your tenant Click the “Admin” tab and select “Users” under “Management” in the left side of the portal Select a user or create a new user…


A couple of tips for setting up Shared Mailboxes (updated)

A shared mailbox is a great way to implement department mailboxes, shared calendars and lots of other things. On the web you’ll find several detailed step-by-steps for setting up shared mailboxes: http://blogs.msdn.com/b/microsoft_cloud/archive/2011/11/18/set-up-shared-mailboxes-in-office-365.aspx http://blogs.technet.com/b/ptsblog/archive/2011/12/07/set-up-a-shared-mailbox-in-office-365.aspx http://help.outlook.com/en-us/beta/ee441202.aspx?sl=1 Update March 26th 2012 – new GUI based tool for creating Shared Mailbox – link Before you go through those steps you should…


Understanding Storage Allocations in SharePoint Online

Understanding storage allocations in SharePoint Online can be a bit confusing. If we look at the storage allocations for the E and P plans…. Topic E plan P1 plan Storage (pooled) 10 GB base customer storage plus 500 MB per enterprise user 10 GB base customer storage plus 500 MB per user Storage per Kiosk Worker…


Understanding Delegated Administration ("On Behalf Of") in Office 365

One of the benefits of being a “Microsoft Cloud Accelerate” partner is the ability to offer delegated administration right from within your own Office 365 tenant. Delegated administration is you administrering a company account on behalf of one (or more) of your customers. As a delegated administrator, you can perform simple tasks such as adding…