Support-Info: (INSTALL): SharePoint was not detected

  APPLIES TO: Microsoft Identity Manager 2016 RTM (4.3.1935.0-4.3.2266.0) Service and Portal (Specifically Portal)   PROBLEM SCENARIO DESCRIPTION You attempt to install Microsoft Identity Manager 2016 RTM Service and Portal onto a machine that has SharePoint 2016 installed.   NOTE FIM 2010, FIM 2010 R2, FIM 2010 R2 SP1 and MIM 2016 RTM Portal is…


Support-Info(UPA2010): Failed to configure ILM MA

APPLIES TO SharePoint 2010 User Profile Synchronization Service Forefront Identity Manager 2010 (4.0.2450.49)   PROBLEM SCENARIO DESCRIPTION Attempting to start the User Profile Synchronization Service from SharePoint Central Administration, we see that the Forefront Identity Manager services (Forefront Identity Manager  Service and Forefront Identity Manager Synchronization Service) both start just fine, but then they move…


Support-Release: New Connectors Update 1.1.552.0

All, We have released an update to our Connectors.  Please find the download link here. https://www.microsoft.com/en-us/download/details.aspx?id=51495 Find more information on the Connectors Version Release History https://docs.microsoft.com/en-us/azure/active-directory/connect/active-directory-aadconnectsync-connector-version-history NOTE These connectors are for FIM/MIM and not supported in Azure AD Connect Sync        


Support-Info: (AADCONNECT): Provisioning with Non-AD Connector

APPLIES TO/TEST WITH: Azure AD Connect v1.1.380.0 CONNECTOR Non-AD Connectors Generic LDAP Generic SQL   NOTE Please note that this would be considered a “Customized Azure AD Connect Solution”.  It is not an Out of the Box solution.   PROBLEM SCENARIO AND/OR GOAL If you build an Azure AD Connect solution, but you do not…


SUPPORT-TIP: (INSTALL): Custom Action DetectServiceAccount causes install to fail

APPLIES TO Forefront Identity Manager 2010 / R2 / R2 SP1 – Synchronization Service Engine Microsoft Identity Manager 2016 / SP1 – Synchronization Service Engine PROBLEM SCENARIO DESCRIPTION Attempting to upgrade the Synchronization Service Engine, it fails prematurely.   TROUBLESHOOTING ACTIONS Obtain a Windows Installer Verbose Log In the Verbose log, look for Return Value…


Support-Tip: (SYNC): Unable to connect to the Synchronization Service” error when you attempt to open the MIISCLIENT.EXE

APPLIES TO Forefront Identity Manager 2010 Synchronization Server / R2 / R2 SP1 Microsoft Identity Manager 2016 / 2016 SP1 Azure AD Connect Sync   PROBLEM SCENARIO DESCRIPTION You attempt to launch the Synchronization Service Manager Console either by clicking on the icon on the Start Menu or by attempting to launch the MIISCLIENT.EXE and…


Support-Info: (INSTALL-UPGRADE): MIM 2016 Upgrade Issues on builds 4.1.3646 / 4.1.3634 / 4.1.3627 / 4.1.3733 / 4.1.3766

All, Hello!  Just wanted to post a reminder here for when you are upgrading from Forefront Identity Manager (FIM) to Microsoft Identity Manager 2016.  This is a great blog and a great resource for information around this topic. APPLIES TO: Microsoft Identity Manager 2016 Forefront Identity Manager 2010 R2 SP1 builds 4.1.3646.0 4.1.3634.0 4.1.3627.0 4.1.3733.0…


Support-Tip:(CM): FIM/MIM Certificate Management (CM) and Certificate Management Agent (cmAgent) certificate issued by a Foreign Certification Authority (CA)

  Applies To: Forefront Identity Manager 2010 (All builds) Forefront Identity Manager 2010 R2 & R2 SP1 Microsoft Identity Manager 2016 & SP1 PROBLEM SCENARIO DESCRIPTION CM is servicing a Certification Authority (CA1), however it was different Certification Authority (CA2) that issued cmAgent certificate. CM certificate requests targeted to CA1 will fail (Denied by Policy…


Support-Release: New Release of Azure AD Connect (AADCONNECT)

We have release a new version of the Azure AD Connect product (1.1.524.0).  It is now available for download.  You can download it here. http://www.microsoft.com/en-us/download/details.aspx?id=47594 NOTE Very important.  There are Schema and Sync Rule changes that occur in this upgrade.  AADConnect will automatically trigger a Full Import and Full Sync Steps. Release Notes: https://docs.microsoft.com/en-us/azure/active-directory/connect/active-directory-aadconnect-version-history#115240  


Support-Info: General Information on our blog

Support-Info A Support-Info blog is a blog that provides more of a How To topic. How does one accomplish a specific task. (search keyword: supportinfo) Support-Tip A Support-Tip blog is a blog about how to fix a specific scenario based on specific error message. (search keyword: supporttip) Support-Release A Support-Release blog is a blog about…