New date for discontinuation of support for Session Border Controllers in Exchange Online Unified Messaging

In July 2017, we announced that support for Session Border Controllers (SBC) that connect 3rd Party PBX systems to Exchange Online Unified Messaging (UM) would be discontinued as of July 2018. After feedback from customers and partners concerned about this change, we are announcing additional time for customers to prepare. The new date for discontinuation…


Announcing the increase of the Public Folder limit in Exchange Online from 250,000 to 500,000 folders

Last September, we officially announced the increase of the supported limit of Public Folders in Exchange Online from 100,000 to 250,000. In line with our efforts to scale Public Folders even further, we are glad to announce that Exchange Online now officially supports public folder hierarchies of up to 500K public folders in the cloud…


Using “Restore-RecoverableItems”, or “how I saved my own bacon”

Since the dawn of time (or at least, since the dawn of the Epoch), people have been inadvertently deleting stuff.  As is attributed to Uncle Ben, “with great power comes great responsibility,” and so it is true with the system administrator.  The ability to delete an email is insignificant next to the power of the…


Office 365 Weekly Digest | April 15 – 21, 2018

Welcome to the April 15 – 21, 2018 edition of the Office 365 Weekly Digest. There are twenty-one additions to the Office 365 Roadmap, once again dominated by new features for Outlook across platforms. Also included are updates for OneDrive for Business, Teams and Project. The next Teams On Air webcast will be on Thursday,…


Office 365 Weekly Digest | April 15 – 21, 2018

Welcome to the April 15 – 21, 2018 edition of the Office 365 Weekly Digest. There are twenty-one additions to the Office 365 Roadmap, once again dominated by new features for Outlook across platforms. Also included are updates for OneDrive for Business, Teams and Project. The next Teams On Air webcast will be on Thursday,…


Changes coming to the SMTP Authenticated Submission client protocol

There are a number of client protocols offered by Exchange Online to allow email clients to send email from their mailboxes. One of the most widespread protocols is SMTP Authenticated Submission (also known as SMTP Client Submission) which is supported by most email service providers. This non-proprietary protocol is used to send email by legacy…


OffCAT’s replacement – Microsoft Support and Recovery Assistant (SaRA)

After over five years of providing configuration information and solutions to known issues, the OffCAT team is planning to remove OffCAT from the Microsoft Download Center on May 31, 2018. The good news is that core OffCAT features have been consolidated with the Microsoft Support and Recovery Assistant for Office 365 (SaRA) tool at https://diagnostics.outlook.com/….


Office 365 Weekly Digest | April 8 – 14, 2018

Welcome to the April 8 – 14, 2018 edition of the Office 365 Weekly Digest. Outlook updates continue to make up the majority of recent additions to the Office 365 Roadmap, with four from last week. There are no new events to list, but there are several online customer immersion experience sessions available, as well…


Office 365: Auto-Expanding Archives FAQ

In recent months we’ve been receiving quite a few questions from customers regarding auto-expanding archives. I’d like to clear up some of the misconceptions and answer some of the most frequently asked questions we get on this subject. Think of this as a FAQ on the subject. Before we get going, I strongly advise folks…


Office 365 Weekly Digest | April 1 – 7, 2018

Welcome to the April 1 – 7, 2018 edition of the Office 365 Weekly Digest. Continuing the previous week’s trend, five updates for Outlook were added to the Office 365 Roadmap. While there are no brand new events in this digest, most of the online customer immersion experiences are now booking sessions for May. There’s…